Michael Scheinecker

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Michael Scheinecker

Customer Project Manager

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Personal information

Professional experience (28 years, 9 months)

  • Employment status
    Executive

Educational background

Contact details

About me

Michael Scheinecker
Cell: +971559531241 - E-mail: m.scheinecker@gmail.com

Senior Professional with 29+ yrs of overall experience coupled with 12+ years of Managerial experience in Telecom and 8+ years in enterprise sales management & supply chain management for large scale projects

Proven expertise in: Project & Program Management, Quality Assurance, Business & Functional Analysis, Budgeting & Estimation

Hands-on experience in Retail Management/ Retail Operations, Finance, Accounting, Sales Application, Incentive Compensation, Supply Chain Management and Negotiations.
High-level leadership and mentoring ability. Excellent interpersonal and communication skills.
Knowledge of international work cultures by virtue of overseas exposure in Ljubljana/ Slovenia, Stuttgart/ Germany, Zagreb/ Croatia, Cairo/ Egypt, Dubai/ UAE, Athens/ Greece, Playa del Ingles/ Spain, Geneve/ Suisse.

Career Profile

IT ESS Senior Manager, DU - Emirates Integrated Telecommunication Comp, UAE
(Jun 2007 till date)

Achievements:
• Increased the throughput of a CR by 40 % through design and implementation of change request tracking tool.
• Maximized customer satisfaction by decreasing service time by 60%.
• Played key role in 50% implementation of a single point entry system leading to reduction in efforts per employee by 25%.
• Acknowledged got reducing number of trouble tickets by 80% through implementation of new applications apart from reducing efforts of supply chain management by 25%.

Senior Manager – Sales Application Technology (Apr 2008 till date)

Job Profile:
• Involved in development of retail management solution, incentive compensation, facility asset management system, mobile portal project and change request tracking tool.
• Coordinate with and assist different business departments like retail operations, sales support, finance, marketing, facilities, franchise, billing and collection pertaining to requirement specification, solution design apart from functioning as a proactive consultant.
• Focus on requirement specifications, assessments, architecture, vendor management & development and deployment of retail management solution.
• Assigned charge of vendor evaluation, project management and development of incentive compensation, technical evaluation & project management for facility asset management system.
• Development of architecture and process flow for change management tracking tool; setting up and specification for business flows and business rules.
• Also involved in specification and development of supply chain management.

Manager – IT Sales Application (Jun 2007 - Apr 2008)

Job Profile:
• Closely coordinated with retail operations in setting up retail management solution and digital signage.
• Involved in requirement specifications, configuration and installation of retail management solutions, installation and 1st/ 2nd line support for retail management.
• Installed and supported digital signage at shops; coordinated shop rollout with retail operations and facilities apart from being involved planning for shops.

Senior Project Manager/ Sales Manager - MEA, New Technology Systems, Austria
(Apr 1998 - Jun 2007)

Achievements:
• Consistently maintained revenue at 40% of overall company turnover.
• Assigned charge of 30% customer base with remaining 70% being shared by 7 other Project Managers.
• Twice recognized as Sales Manager of the year based on revenue in 2005 & 2006.
• Successfully launched 10 telecom companies in Austria, Germany, Switzerland, Slovenia, Croatia, Egypt and UAE.
• Played key role in the time critical launch of 2 telecom companies with a short span of 8 weeks.
• Leadership of first 4 projects of the organization outside Austria.

Job Profile:
• Led large scale projects across various countries like T-Mobile Croatia (2002 – 2007), Vipnet Croatia (1999 – 2007), SI-Mobile Slovenia (2000 – 2003), Vodafone Egypt (2002 – 2007), du UAE (2006 – 2007), etisalat Egypt (2007 – 2007), Orange Switzerland (1999 – 2000), Orange Austria (1998 – 2002), Mobilkom Austria (1998 – 2002).
• Groomed and mentored small to medium project teams on various retail management related topics like presentations and workshops, administration (contracts, RFP, RFQ, CRP, negotiations, proposals), setting and specification of business workflows, budget planning, requirement specifications pertaining to retail operations, finance, sales operations and billing, development and coordination of application & interfaces.
• Tested (SIT, UAT, BRM, BSIM including related documents), rolled out (telecom launch/migrations and assisted various teams like retail, finance, marketing.
• Also involved in 1st/2nd/3rd line support and selection/installation of hardware.

Functioned as Sales Manager for South East Europe, MENA (Sept 2000 – Jun 2007) with prime responsibilities of
• Acquiring new customers and ensure maximum market penetration in Middle East, North Africa and South East Europe apart from functioning ad key Account Manager for existing customers.
• Involved in E2E acquisition, presentation, work shop, negotiation, contracting, project management, consulting, analysis and specification.
• Also involved in project management for implementation of Sales Application and Supply Chain Management.

Projects:
Etisalat, Egypt (2007):
Description - Implementation of new Sales Application for retail and enterprise channel, interfacing to Oracle ERP and BSCS, implementation of Supply Chain and rollout of 5 shops with 30 terminals.

Vodafone, Egypt (2002 - 2007):
Description - Migration from existing Sales Application to NTSwincash for retail channel, interfacing to Oracle ERP and BSCS, implementation of Supply Chain, Incentive Compensation and rollout of 25 shops with 200 terminals.

T-Mobile, Croatia (2001 - 2007):
Description - Implementation of new Sales Application for retail, enterprise and franchise channel, interfacing to SAP, implementation of Supply Chain and Incentive Compensation and rollout of 18 shops with 108 terminals.

Vipnet, Croatia (1999 - 2007):
Description - Implementation of new Sales Application for retail, enterprise and franchise channel, interfacing to SAP and BSCS and rollout of 34 shops with 175 terminals.

Involved in overall project management. Technology used - NTSwincash/ Oracle 9.1.

Sports Manager, Funworld Gmunden, Austria (Mar 1993 – Dec 1995)

Achievements:
• Successfully established a league with 1200 teams and 12000 players.
• Increased sales revenue of electronic darts by 1100% (80 per year to 880 per year).
• Significantly contributed to increasing net profit from 25000 EUR to 700,000 EUR in a short span of 2 years.

Job Profile:
• Involved in organization of world championships, European and national championships, national league and European Snooker League.
• Also involved in publishing of bi-monthly newspaper.

Previous Assignments in brief

Event Manager, Wr. Volksbildungswerk, Austria (Jun 1988 – Dec 1988)
Cook, Waiter, Chef de cuisine, Chef de restaurant across various seasonal locations in Austria, Greece and Spain (Jan 1989 – Mar 1993/ Sept 1980 – Dec 1987)

Honorary Assignment

Deputy Chairman & CFO, Deutsche Schule Sharjah (German School Sharjah, UAE)
(Jan 2010 till date)

Achievements:
• Reduced costs by 35% without compromising on quality of education.
• Implemented new facilities with high quality and reasonable prices.

Job Profile:
• Management of HR activities for all employees not hired by the German Government apart from being involved in budget planning, revenues, expenditures, negotiations.
• Provide leadership to the Audit Committee; represent the school at various events in German, Swiss and Austrian embassies within UAE.
• Single point of contact between the Board of Directors and the German Ministry of Education.
• Also ensure smooth functioning of day to day operations apart from liaising with various government agencies.

Education & Certifications

Diploma as EDP Programmer at BBRZ Linz, Austria, 1998
Diploma as Office Administrator at BBRZ Linz, Austria, 1997
Certificate as Animator at the Austrian School of Animation (Vienna, Austria), 1988
Certificate as Cook/ Waiter Apprenticeship, Kochberufschule Salzburg, 1984

Awards

- Certificate Of Appreciation For Hard Work and Dedication, du, 2010
- Sales Manager of the Year based on revenue, NTS, 2005 & 2006.

Technical Skills

- Proficient in NTSwincash RMS, MS-Office
- BSCS - Standard skills
- ERP - Oracle ERP basic process skills (OM, AR, G/L, Inventory)
- Incentive Compensation - Oracle Incentive Compensation basic skills

Personal Particulars

- Date of Birth: 27th January 1965
- Languages: English & German.
- Nationality: Austrian
- Reference: Available on request.
 

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