Michael Williamson

Michael Williamson

BSc (Hons)

Senior Expert Business Analyst (Air Networks Europe)

(The company name is only visible to registered members)

  • 04425 Schkeuditz
  • Germany

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Personal information

Professional experience (16 years, 2 months)

  • Employment status
    Entrepreneur

Educational background

  • 1995 - 1996
    Leeds Metropolitan University

    TESOL, Grade B

    Trinity College Certificate in the Teaching of English to Speakers of Other Languages (TESOL)

  • Sep 1990 - Jun 1994
    University of Leeds

    Data Processing & Information Systems, Bachelor of Science (with Honours)

  • Languages
    German, English

About me

Michael (Mike) Williamson
BSc (Hons) in Data Processing and Information Systems

Summary:

Mike is currently a senior business analyst for DHL's European aviation network. Previously he worked as an IT consultant specialising in project management, IT service management and off-shoring. He has more than 17 years of international business experience in the HR, finance, communications, logistics, manufacturing and aviation sectors, has been living in Germany since 1996 and has fluent German and English (his mother tongue) as well as British and German citizenship.

Curriculum Vitae:

09.2010 – current: DHL Hub Leipzig GmbH, Germany (DHL Express, Air Networks Europe)

Senior Expert Business Analyst

Reporting to the Managing Director of DHL Express, EU Network Control Group.

Tasks include: fleet management for three European jet aircraft fleets (ca. 50 aircraft); leadership of a project to phase-out a fleet of 13 wide-body aircraft; supporting DHL Global Aviation in the preparation of business cases and strategy concepts for example for the procurement of new aircraft, introduction of a new pilot salary tariff and fleet deployment concepts; aviation service performance management. 

03.2007 – 08.2010: Self-employment, Champion IT Consulting, Taucha (near Leipzig), Germany

Freelance IT Consultant

03.2008 - 08.2010: IT Management Consultant for ccc-software GmbH
http://www.ccc-software.de
http://www.ccc-software.de/de/industrie/industriesoftware/pa...

Example projects.

01.2009 Consultancy in project management and software development for the aquisition of an MES development project in semiconductor field.

03.2008 - 09.2008: Project Management MES Systems. Project for the implementation and roll-out of MES systems for a major photovoltaic panel manufacturer.
http://www.sovello.com

07.2007 - 04.2008: IT Management Consultancy. Project for rolling-out a reverse logistics system for handling inbound faulty goods to a new logistics centre in the Netherlands.
Client: Nokia Siemens Networks OY, Finland
http://www.nokia-siemens-networks.com

04.2007 - 12.2007: Consultancy in IT service management, off-shoring, IT project management, requirements analysis and specification, sales and pre-sales support. Currently managing a SW development project in collaboration with Extentia Ltd, India, of an internet-based Travel Management System (planning, booking and reimbursement of expenses for business travel).
Client: Stratos Software GmbH, Zwenkau (near Leipzig), Germany
http://www.stratos-software.de/web/stratos-software/home

03.2007 - 05.2007: Requirements analysis and specification for a system migration project
Client: Trigon Consulting GmbH, Munich, Germany
http://www.trigon-consulting.de/cont_wi.php

07.2004 – 02.2007: Siemens Business Services (SBS) GmbH & Co OHG, Leipzig, Germany

IT Service and Project Manager

from 01.2007: Moved to the SBS transitional company with the aim of starting up own business

from 07.2006: Project management for the roll-out of the SBS-wide, Remedy-based, IT service management system for Siemens Global Operations, Shared Services, to five world-wide “Global Production Centers” (service delivery centres)

from 07.2004: Continuation of IT service and project management activities (see below) following a transfer of undertakings (TUPE) from Siemens AG to SBS

09.1999 – 06.2004: Siemens AG, Information & Communication Networks / Mobile, Leipzig, Germany

from 01.2003: Management of the IT services (according to ITIL principles) and projects which support the Siemens Mobile Networks global spare-parts logistics services

Example projects:
• Off-shoring transition project in which IT services incl. software development, service desk and support were outsourced to Siemens Information Systems Limited in Mumbai, India. Results: 71% reduction in annual support and development costs from 250 T€ to 72 T€
• Introduction of the spare-parts logistics IT systems and processes for Siemens Shanghai Mobile Communications in Shanghai, China. Results: savings of 520 T€ over the first three years
• Project work on the alignment of the spare-parts logistics processes and IT systems due to the merger of the Siemens Networks and Mobile divisions

Responsibility for all operational IT service processes (e.g. incident, problem, change & release management) as well as service planning and service level management. Success criteria included cost reductions and adherence to service level objectives as well as the on-time delivery of software releases.

Business process analysis, modelling and optimisation. Requirements analysis and specification of changes and enhancements based on process changes, business change requests and legal requirements. Success criteria included quality increases (reduction of post-implementation errors and problems) as well as adherence to Sarbanes-Oxley Act regulations, tested by KPMG audits.

Software Engineer

from 09.1999: Development of planning and optimisation systems for mobile telephone networks based on Sun Solaris (UNIX) systems using object-oriented methods and C++. Tasks included software architecture, design, development and test as well as project coordination

07.1998 – 08.1999: Siemens AG, Automation & Drives, Production Logistics, Leipzig, Germany

Project Engineer

Logistics planning for a semi-conductor factory (“Fab of the Future” project) for Infineon Technologies, Dresden. Cooperation on a logistic concept with the main focus on material flow control and wafer transport logistics

04.1997 – 06.1998: CCC Campus Computer Center GmbH, Leipzig, Germany

Software Developer

Development of UNIX and Windows-based industrial client-server systems (production capacity planning and optimisation systems, warehouse management systems) and a customer relationship management (CRM) system

08.1996 – 03.1997: Self-employment, Leipzig, Germany

Freelance English Teacher (of business English)

Clients: Linguarama und Berlitz, Leipzig, Germany

07.1996: Emigration to Germany

10.1995 - 07.1996: Ventura Limited, Leeds, U.K.

Systems Analyst / Software Developer

Development of credit management systems for credit card providers’ private and business customers using Natural/ADABAS on IBM mainframes

10.1994 - 09.1995: Keith Platt Insurance Limited, Wakefield, U.K.

Software Developer

Development of UNIX-based private car and taxi insurance systems

1990 – 1994: Studied for BSc (Hons) at University of Leeds, U.K.

08.1987 – 09.1990: Eagle Star Insurance Company Limited, Cheltenham, U.K.

Software Developer

Development and support of personnel (human resources), payroll and expenses systems on IBM mainframes using COBOL, PL/1 and Easytrieve Plus

Education

10.1995 – 06.1996: Language Centre, Leeds Metropolitan University, Leeds, U.K.

Trinity College Certificate in the Teaching of English to Speakers of Other Languages (TESOL), Grade B

10.1990 – 06.1994: University of Leeds, Leeds, U.K.

Bachelor of Science with Honours - Bsc(Hons) - in Data Processing and Information Systems, Grade IIi

09.1980 – 07.1987 St. Benedict’s RC Comprehensive School, Cheltenham, U.K.

Ordinary, Ordinary Additional and Advanced Levels

Knowledge and Skills

Training Courses
The Basis of Successful Project Leadership,
Project Management Basis Training for the Telecom. and IT Industries,
Business Process Modelling (Create & Analyse Models using the ARIS Toolset),
SAP Overview,
ITIL Foundation Certificate in IT Service Management,
Introduction to Claim Management,
Quality Assurance / Test of Object Oriented Systems,
Object Oriented Analysis and Design using UML, Design Patterns,
XML-Workshop,
Java Programming,
C++ Programming

Programming languages
C++, Visual Basic, Oracle Developer 2000, SQL, Uniface, COBOL, PL/1, Natural, Easytrieve Plus

Operating Systems
Windows (XP / 2000 / NT / 95), UNIX, IBM MVS

Databases
Sybase, Oracle, MS Access, MS SQL Server, ADABAS

Methodologies
OOA/D (Object Oriented Analyse / Design, Design Patterns)
SSADM (Structured Systems Analysis and Design Method)

Industry Sectors
Information Technology - SW-Development, IT-Service Management, IT Project Management, Off-Shoring,
Logistics, Spare-part Logistics for Communication Networks , Wafer Transport Logistics in Semiconductor Manufacturing,
Telecommunications – Mobile Networks,
Financial – Insurance, Credit, Personnel / Human Resources, Payroll and Expenses,
Manufacturing Industry – Plate Glass

Languages
English (mother tongue)
German (fluent)

 

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