Misa Pavlovic

Summary of Qualifications:

I am a experienced technology professional, highly experienced in the delivery of large and complex IT projects, out-sourcing/tasking of IT roles/departments as well and designing and implementing business processes within the financial services and automotive industries. I am experienced in closely working with senior management on strategic and international initiatives, on my current assignment I am responsible to ensure and improve the service quality provided by Deutsche Banks service providers, internal and external, for the entire EMEA region, with direct and dotted line reports throughout the entire region. In addition to my technology experience, I have valuable experience in international trade and in particular with trade finance, where I have worked several years in and out of SEE and CIS. This experience has gained me a listing by the European Commission as an individual expert in the field of Finance. In addition to my working experience, I am fluent in Serbian, English and German, and have fair Russian and Spanish, and able to survive on my Italian language skills.

Listed by the European Commission as an individual expert in the field of Finance.

Key Skills:

• (Out)Sourcing Management
• Process Maturity Estimation - PMF
• CMMi
• Contract Negotiations and Management
• Process Design
• Business Process Management
• Project/Product Management
• Business Analysis
• Business/Technology consulting
• Management of research and development
• Financial Analysis
• Cost Analysis/Control
• ITIL Certified
• ADOit
• Sun Solaris, AIX, Guardian, Linux
• Oracle, NonStop SQL
• Microsoft .NET Platform
• Windows, Office, Visio, Project
• HBCI / Online Banking
• Intershop 4 and Enfinity
• Software Architecture
• Hardware and Software Topology
• UML and Rational Rose