Nasim Chowdhury

Nasim Chowdhury

BSS (Hons) , MSS

IS Specialist

Company:
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1205 Dhaka, Bangladesh

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We can assist you with all your BPO needs and save you and your company time, money, and focus. It doesn't how complex your BPO needs or if your problem requires multivariate solution. Our staffs have both the critical business knowledge and technical expertise to work with you that are 100% dedicated to solve your challenging outsourcing requirements and you can get the job done quickly and cost effectively. Our BPO Service includes - Data Management Services_______________ * Data Entry * Data Conversion * Data Processing * Data Enhancement * Data Storage (Warehousing) * Data Mining * Survey Data Collection * Form Processing * CD Publishing * Data Capture * Scanning, OCR & Indexing * Database Management * Database Hosting * Database Marketing Research & Analytics ___________________ * Data Analysis * Survey Tabulation * Statistical Analysis * Industries * Business Functions * Report Automation * Document Automation * Data Enhancement Web Solution_________________ * Web Design * Web Hosting * Web Promotion * Web Research * Graphic Design * E-mail Template * E-Commerce * Search Engine Optimization (SEO) * Link Building * Flash Animation * Electronic Publishing Software Development___________________ * Dashboards & Scorecards * Business Intelligence * Data Analysis Applications * Reporting Applications * Accounting * Gaming For more details, please visit our website : http://www.banglasolution.com and any of your particular requirement, we shall provide you a cost effective solution. H. N. ASSOCIATES is a Business Process Outsourcing (BPO) / IT Enabled Services (ITES) Provider Company of Bangladesh . Our BPO is the delegation of one or more IT-intensive business processes to an external provider that in turn owns, administers and manages the selected process based on defined and measurable performance criteria and fastest growing segments of the Information Technology Enabled Services (ITES) industry. The Business Process Outsourcing (BPO) industry in Bangladesh has been growing faster though it started in late, It has almost 300, 000 well educated working force in IT sector and capable to provide cost effective solution with international standard . H. N. ASSOCIATES offers customized business data processing services that match international standards in terms of precision and timely execution. The organization has experience in processing large volumes of data required by major corporate and government organizations. Our various BPO / IT enabled services includes the following: ¤ BPO Services ¤ IT Enabled Services ¤ Transcription Services ¤ Content Development ¤ Data Conversion ¤ Data Entry ¤ Data Processing ¤ Knowledge Management Services ¤ Inventory and logistics information Services ¤ Accounting and Reconciliation Services ¤ Electronic Publishing ¤ Quality Audits ¤ Benefits Administration ¤ Payroll Processing ¤ Data Transcription Services ¤ CRM services More about our BPO Service Offerings : Customer Support Services Technical Support Services Telemarketing Services Employee IT Help-desk Services Data Entry Services / Data Processing Services Data Conversion Services Medical Transcription Services Insurance Processing Scanning, OCR with Editing & Indexing Services Book Keeping and Accounting Services Form Processing Services Internet / Online / Web Research Data Entry Services / Data Processing Services : # Data entry from Paper/Books with highest accuracy and fast turn around time (TAT) # Data entry from Image file in any format # Business Transaction Data entry like sales / purchase / payroll. # Data entry of E-Books / Electronic Books # Data Entry : Yellow Pages / White Pages Keying # Data Entry and compilation from Web site # Data Capture / Collection # Business Card Data Entry into any Format # Data Entry from hardcopy/Printed Material into text or required format # Data Entry into Software Program and application # Receipt and Bill Data Entry # Catalog Data Entry. # Data Entry for Mailing List/Mailing Label. # Manuscripting typing in to word # Taped Transcription in to word. # Copy, Paste, Editing, Sorting, Indexing Data into required format etc. Data Conversion Services : # Conversion of data across various databases on different platforms # Data Conversion via Input / Output for various media. # Data Conversion for databases, word processors, spreadsheets, and many other standard and custom-made software packages as per requirement. # Conversion from Page maker to PDF format. # Conversion from Ms-Word to HTML format # Conversion from Text to Word Perfect. # Conversion from Text to Word to HTML and Acrobat # Convert Raw Data into required MS Office formats. # Text to PDF and PDF to Word / Text / Doc # Data Compilation in PDF from Several Sources. # E-Book Conversion etc. Scanning, OCR with Editing & Indexing Services : Service Example: # High speed Image-Scanning and Data capture services # High speed large volume scanning # OCR Data From Scanned page / image # Scan & OCR paper Book in to CD. # ADOBE PDF Conversion Services. # Conversion from paper or e-file to various formats Book Keeping and Accounting Services : Service Example: # General Ledger # Accounts Receivables and Accounts Payable # Financial Statements # Bank Reconciliation # Assets / Equipment Ledgers etc. Form Processing Services: Service Example: # Insurance claim form # Medical Form / Medical billing # Online Form Processing # Payroll Processing etc. Internet / Online / Web Research Service Example: # Internet Search, Product Research, Market Research, Survey, Analysis. # Web and Mailing list research etc. Customer Support Services : Our customer service offerings create a virtual customer service center to manage customer concerns and queries through multiple channels including voice, e-mail and chat on a 24/7 and 365 days basis. · Customers calling to check on their order status, · customers calling to check for information on products and services, · customers calling to verify their account status, customers calling to check their reservation status etc. Technical Support Services : Our technical support offerings include round-the-clock technical support and problem resolution for OEM customers and computer hardware, software, peripherals and Internet infrastructure manufacturing companies. These include installation and product support, up & running support, troubleshooting and Usage support. · Customers calling to resolve a problem with their home PC, · Customers calling to understand how to dial up to their ISP, · Customers calling with a problem with their software or hardware. Telemarketing Services : Our telesales and telemarketing outsourcing services target interaction with potential customers for 'prospecting' like either for generating interest in products and services, or to up-sell / promote and cross sell to an existing customer base or to complete the sales process online. · Outbound calling to sell wireless services for a telecom provider, · Outbound calling to retail households to sell leisure holidays, · Outbound calling to existing customers to sell a new rate card for a mobile service provider · outbound calling to sell credit or debit cards etc. Employee IT Help-desk Services : Our employee IT help-desk services provide technical problem resolution and support for corporate employees. · Service include level 1 and 2 multi-channel support across a wide range of shrink wrapped · LOB applications, · System problem resolutions related to desktop, notebooks, OS, connectivity etc., · Office productivity tools support including browsers and mail, · IT operational issues, · Product usage queries, · Routing specific requests to designated contacts and · Remote diagnostics etc. Insurance Processing : Our insurance processing services provide specialized solutions to the insurance sector and support critical business processes applicable to the industry right from new business acquisition to policy maintenance to claims processing. Service Example: New Business / Promotion: Inbound/outbound sales, Initial Setup, Case Management, Underwriting, Risk assessment, Policy issuance etc. Policy Maintenance / Management: Record Changes like Name, Beneficiary, Nominee, Address, Collateral verification, Surrender Audits Accounts Receivable, Accounting, Claim Overpayment, Customer care service via voice/email etc. Corporate Head-Quarter : H. N. ASSOCIATES Momtaj Plaza (5th Floor ) House # 7, Road # 4, Dhanmondi, GPO -2658, Dhaka – 1000, Bangladesh . E-mail : hna@ranksitt.com Tel : 880-2-9668834, 880-152-338028 Fax : 001-801-720-6739
Interests
Organizations

Professional experience  (19 years, 2 months)

Jun 2004 - present

(5 years, 6 months)

IS Specialist

(The company name is only visible to registered members)

Industry: Information Technology & Services, @ EPI program for development of vaccine & logistics management system for uninterrupted supply of vaccines and cold chain management information system. @ Voter List Entry and Printing (Election Commotion). @ Food Recruitment Project (FRP), CV process of applicant, issuing admit card, examination result process, appointment letter process under Food ministry. @ Computerization of Land Management System (CLMS) of Dhaka City (2ND Phase). @ Call Center (outbound call to USA, Canada, Australia, UK ).

May 2004 - present

(5 years, 7 months)

Consultant, Project Implementation

Bangla Solution Ltd., http://www.futureleadershipbd.com

Industry: Computer Software, @ Laser printing of approximate 37,50,000 numbers of khatian (10 copies each) presently accumulated for printing in different zone/zonal settlement offices; and related other activities. @ Digitalization of Land Records under Settlement Press, Bangladesh and allied IT/ICT services. @ Up gradation and establishment of Forest Management Information System (FMIS) for Forest Department under Forestry Sector Project (FSP). @ Higher Secondary Female Stipend Project (HSFSP).

Jun 1999 - Apr 2004

(4 years, 11 months)

ED, Project Management

H. N. Associates, http://www.banglasolution.com

Industry: Information Technology & Services, @ Computerization of CS, SA and RS Records of Dhaka Collectorate, Under Ministry of Land. @ Bangladesh Arsenic Mitigation Water Supply Project – Phase-II (MIS-GIS Software Development, Data Entry, Map/GIS Data Conversion, BAMWSP Web-site development & Upgrade, Training Components) – a project of Department of Public Health Engineering (DPHE) and funded by the World Bank/Swiss Development Cooperation (SDC) Web Design And Hosting @ Web design, hosting, E-commerce Solution,

Jun 1995 - May 1999

(4 years)

Technical Manager

H. N. Associates, http://www.banglasolution.com

Industry: Information Technology & Services, @ Graphic Design: Macromedia Flash, Adobe Photoshop CS2 & Microsoft Expression Blend. @ Research Fellow, URP, USA. @ Research Fellow, ARP, UK @ Index, former and recent plot number list, copying/scanning of manuscript, development of database and software, data entry, editing, storing, supply of soft copies including installation and acclimatization of the same with the present.

Oct 1990 - May 1995

(4 years, 8 months)

Research Assistant

H. N. Associates

Industry: International Trade & Development, @ Data Management, Data Entry, Data Conversion & Software Development @ Complete BPO Solution

Status
Freelancer

Educational background

University/College

NHCLC, May 2002 - Jun 2003

Computer Programming, Diploma in Computer Studies

Subject: Simulation and Modeling, Computer communication and Network, Business Systems Design and Analysis, System Analysis, Software Engineering. Network Enterprise, Project Management, Data Base Design. Management & Information Technology.

 

University of Dhaka, Jul 1984 - May 1990

Economics, Bachelor of Social Science (BSS) Honours, MSS

Micro Economics Macro- Economics Theory of Economic Development History of Economic Development Development of Socialism Mathematical Economics International Trade Public Finance Banking Statistics

Languages
English, Bengali

Contact details

Birth/Maiden name
fatama

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Fangning Cao, Josh Lonborg

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