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Niki Walek

Mag.

Project Manager

(The company name is only visible to registered members)

1030 Wien
Austria

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Personal information

Haves

Edit B2B Integration, SaaS ServiceDesk, Enterprise ITSM, ITIL V3, IT Service Management, Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement
Interests

Edit Fussball, Surfen, Reisen
Groups

Professional experience (18 years, 6 months)

May 2013 - present
(1 month)

(Only visible to registered members)
Aug 2011 - Apr 2013
(1 year, 9 months)

Project Consultant

SolveDirect Service Management Inc., http://www.solvedirect.com

Industry: Information Technology & Services
Feb 2011 - Jul 2011
(6 months)

Project Consultant

SolveDirect Service Management GmbH, http://www.solvedirect.com

Industry: Information Technology & Services
Aug 2007 - Jan 2011
(3 years, 6 months)

Consultant

ITSM Partner Consulting GmbH, http://www.itsm-partner.com/

Industry: Consulting, IT
Apr 2007 - Jul 2007
(4 months)

Student

Studienabschluss-Stipendium, http://www.stipendium.at

Industry: Academia
Jul 2004 - Mar 2007
(2 years, 9 months)

Vertrieb

SoLo IT Solutions GmbH, http://www.solo.at

Industry: Information Technology & Services
Mar 2004 - Jun 2004
(4 months)

Vertrieb

6 Media Solutions

Industry: Internet
Sep 2002 - Dec 2003
(1 year, 4 months)

Barkeeper

T.G.I. Friday's, http://www.tgifridays.at

Industry: Restaurants & Food Service
May 2003 - Oct 2003
(6 months)

Barkeeper

Babu, http://www.babu.at

Industry: Restaurants & Food Service
Aug 1994 - Apr 2002
(7 years, 9 months)

Barkeeper, Kellner

Airest, AH-Catering, Club Menü Service, First Class Catering, http://www.airest.com

Industry: Restaurants & Food Service
Feb 1996 - Apr 2001
(5 years, 3 months)

SE

Vivo IT, PC Services, http://www.vivo-it.com

Industry: Information Technology & Services
Sep 1994 - Sep 1994
(1 month)

Zusteller

Österreichische Post, http://www.post.at

Industry: Consumer Services
Aug 1992 - Aug 1992
(1 month)

Praktikant

OMV AG, http://www.omv.at

Industry: Oil & Energy
Aug 1991 - Aug 1991
(1 month)

Praktikant

OMV AG, http://www.omv.at

Industry: Oil & Energy