Nationality: British (with C Niederlassungsbewilligung for Switzerland)
Date of Birth: 8th January 1968
Marital Status: Divorced
EDUCATION
2007 Leicester University: MBA, passed with merit (dissertation with distinction)
2005 Leicester University: Advanced Certificate in Educational Management
2000 English Language Centre: Diploma in Teaching English as a Foreign Language
1986 - 1990 Bedford College of Higher Education: Bachelor of Education with honours: Physical Education / Science (secondary)
1982 - 1986 King Edward VI Grammar School, Louth, Lincolnshire, England
4 Advanced Levels: Biology, French, Spanish, General Studies
LANGUAGES
English mother tongue German very good working knowledge
French good working knowledge Spanish intermediate level
EMPLOYMENT HISTORY
Senior Project Manager, Group HR
Zurich Financial Services, Mythenquai 2, 8002 Zurich May 2008 - present
Responsibilities:
Driving annual Talent Management Cycle (process/project management)
Implementing processes that facilitate Talent Management
Troubleshooting and improving key vendor relationship
Talent database management (strategic direction, compliance, legal, training & support, migration to SAP)
Collection, analysis and presentation of Key Talent Management metrics for Board / Press
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Training & Communications Manager, C&DM tool
Zurich Financial Services, Austrasse 46, 8045 Zurich September 2007 – May 2008
Responsibilities:
Planning, coordinating and leading global training for RCT Advance
Liaising with multi-cultural stakeholders (IT, Education & Training & Business)
Leading the communication strategy for new releases and training opportunities
Project management (developing e-learning tool, intranet site, standardising processes etc)
Producing / revising training materials, user manuals & strategy documents
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Head of HR and Projects
Hull’s School, Seehofstrasse 3, 8008, Zürich September 2006 – August 2007
Responsibilities:
Business performance management; reviewing operational processes, implementing change
Co-ordinating 80 trainers, 1000 students (weekly) and 5 management teams
HR matters for over 100 staff (incl. recruitment, contracts, induction, coordinating mentoring programme, troubleshooting, performance management & maintaining and updating staff records (Access/Excel)
Timely realisation of projects (e.g. course set up - around 50 each quarter, Coordination of Language Summer camp, Lyceum Alpinum, Zuoz)
Key account management (6 large key accounts, placement and coordination of in-company students (around 2000 per annum)
Financial forecasting and budgeting, fee structuring and scenario analysis
Writing marketing materials
Documenting, implementing and enforcing processes and procedures
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General Manager
TOP-ece GmbH (company set up to franchise the Tandem concept – see
www.top-ece.com)
March 2006 - September 2006 (Short term contract)
Responsibilities:
Marketing and selling the franchise concept on behalf of Tandem Pre-School
Contact partner for legal and financial bodies, and franchisees
Consultant to Tandem headship on staffing and recruitment issues
Conducting viability studies for potential franchises
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English trainer
Hull’s School, Seehofstrasse 3, 8008, Zürich Feb 2006 - July 2006
Responsibilities:
Teaching English: Business Exam courses, General English Courses, Exam courses, Academic English, English for Specific purposes (IT, HR, Marketing, Finance)
Coaching: Presentations, Negotiations, Telephoning, Meeting skills
Programme Coordinator for 2nd Magglingen Conference on Sport and Development
Swiss Academy for Development, Bözingenstrasse 71, 2502, Biel June 2005-Jan 2006
(Short term contract)
Responsibilities:
Updating and communicating programme content.
Identifying and inviting suitable celebrity moderators / facilitators
Coordinating logistics (especially IT) for key note speeches and breakout sessions.
All external communication, including letters of invitation to dignitaries and speakers.
Liaising between United Nations, Swiss government (Swiss Agency for Development and Cooperation), guests and dignitaries from over 70 nations.
Coordinating content of presentations, key note speeches and website.
Editing funding proposals, journal articles, conference papers, PR material and web content for the International Platform for Sport and Development.
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Coordinator and teacher of English as a Foreign Language
Language Solutions, Schifflände 5, 8055, Zürich
inlingua Sprachschule, Waisenhausplatz 28, 3000 Bern 7
Nov 2001 - Sept 2005
Aug 2000 – Dec 2001
Main responsibilities:
Project management (e.g. Summer Camp, Performance Management, Change Management)
Designing and assimilating course structure and content, student assessment and placement
Teaching English including: Finance, Marketing, IT, Business writing skills, Business and General Exam courses
Client management: liaison with in-company account holders/administration
Planning and delivering the staff development programme
Procuring teaching resources and management of resource database (Access)
External examinations (entries, liaison between board, school and staff)
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Head of Physical Education
Lytham St Annes High Technology College, Worsley Rd, Lytham St Annes
Sir William Robertson High School, Main Rd, Welbourn Lincolnshire
Spalding High School for Girls, Stonegate, Spalding, Lincolnshire
Aug 1998 -Aug 2000
Aug 2000 – Dec 2001
Sept 1990 – Aug 1994
Main responsibilities:
Member of middle management team
Overseeing smooth running of the Physical Education Department incl. coordinating departmental strategy, curriculum design and development, staffing, and budgeting/inventory.
Recruiting and managing staff within the PE department (appraisal / training needs, performance management)
Teaching Physical Education (incl. GCSE and A level), Human Biology, Science and Personal and Social Education.
Managing extra curricula programme (fixtures and trips, including international meets/ competitions)
Elected Teacher Governor
IT KNOWLEDGE
Excellent working knowledge of Windows 2000, XP & Vista, MS Office (Word, Excel incl. basic macros knowledge, PowerPoint, Outlook, FrontPage and Access), Lotus Notes, the internet and a variety of desk top publishing and photographic software.
