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Roland Schmitz
Dipl.-Ing.
Senior Consultant ITSM / ITIL Service Manager / ITIL Expert(The company name is only visible to registered members)
- 69190 Walldorf
- Germany
Personal information
- Haves
- Consulting zu IT Service Management (ITSM) und ITIL, IT Service Management Transformation, Applikation Service Management (ASM), ITSM in der Produktionsumgebung, Business-oriented IT-Processes, Aufbau und Organisation von IT Support-Organisationen, Optimierung von Geschäftsprozessen, Infrastructure Management, Network Management, Application Management, Service Desk, Help Desk, Incident Management, Problem Management, ITIL Foundation und Service Manager Training, Awareness-Workshops IT Service Management, Fachtagungen, Industrial Ethernet
- Groups
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Professional experience (18 years, 5 months)
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Apr 2007
- present
(5 years, 2 months)
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(Only visible for registered members)
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Apr 2007
- present
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Sep 2006
- Mar 2007
(7 months)
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Senior Consultant / ITIL Service Manager
T-Systems on site service GmbH, http://www.t-systems-onsite.de
Industry:
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Sep 2006
- Mar 2007
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Jul 2006
- Aug 2006
(2 months)
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Senior Consultant / ITIL Service Manager
Hönigsberg & Düvel Datentechnik GmbH, http://www.hud.de
Industry:
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Jul 2006
- Aug 2006
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Jan 1994
- Jun 2006
(12 years, 6 months)
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Bereichsleiter IT Service Management
DS DATA SYSTEMS GmbH, http://www.datasystems.de
Industry:
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Jan 1994
- Jun 2006
- Employment status
- Employee
Educational background
- Languages
- German, English
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Contacts
Joachim Fricke, Jochen 'Nunz' Herz, Ewald Weber, Ute Claaßen(More contacts may only be viewed by registered member)