Serge Thorn

Currently developing and delivering new Enterprise Architecture consulting - training services (TOGAF 9) for several companies (Banking/Finance-Pharma-Major IT vendors). Implementing Governance within a consultancy company. 

Before, in charge of International Governance and Control implementing different best practices around IT Finance/Procurement, Audit/Risk management, Vendors Management (with Service Level Management) in a Bank.  

Previously in a Pharmaceutical (Chemical) company, in charge of the worldwide Enterprise Architecture program and Governance, the IT Research & Innovation, following the reorganization of the IT Department, implementing Service Management based on ITIL Best Practices and deploying new processes: Change, Configuration, Release, and Capacity/Availability Management, responsible for the Disaster Recovery Plan and for the System Management team.

Prior to this, responsible of the Architecture team in an international bank, I have a wide experience in the deployment and management of information systems in Private Banking and Wealth Management environments, and also in IT architectures domains, Internet, dealing rooms, inter-banking networks, Middle and Back-office. Also has been into ERP and CRM domains.  

My main competences covers the perfect understanding of banking activities, and industries such as Pharma/Biotech, the design of new systems, IT Strategies, IT Governance and Control,  Innovation, new technologies, Enterprise Architecture (including BPM and TOGAF 9), Service Management (ITIL V 3), Quality System ISO 9001:2000, team management, project and portfolio management (PMI/SDLC), IT Finance, organization and strategic planning.