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Stefanie Winkelmann

M.A. Medien und Kommunikation

Product Development Manager

(The company name is only visible to registered members)

80802 München
Germany

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Personal information

Haves

Edit Support, Customer Care, Customer Service, 2nd Level Support, Beschwerdemanagement, Wissensmanagement, Social Media, Social Web, Social Media Monitoring, Social Media Planning, Twitter, Facebook, Corporate Blogs, Public Relations, Projektmanagement, Projektleitung, Mitarbeiterschulung, Online-Marketing, Mail-Marketing, Online-Dialog, Kundenberatung, Kundenbetreuung, CMS, HTML, Software Developer, Medienpädagogik, Kommunikationswissenschaft, Bildung mit neuen Medien, Rhetorik, interkulturelle Sensibilisierung, Produktmanagement, SCRUM, Product Owner, Begeisterungsfähigkeit, Präzision, schnelle Auffassungsgabe
Wants

Edit Produktmanagement, Customer Service, Kundenberatung, Online, Beratung, Customer Care, Beschwerdemanagement, Social Media, Public Relations, PR, Content-Management, Online-Marketing, Qualitätsmanagement, Personalentwicklung, Wissensmanagement, Rhetorik.
Interests

Edit Medien, Kommunikation, Social Media, Twitter, Facebook, Public Relations, Blogs, Literatur, Musik, Kino, Kochen, Laufen, Aikido, Schmuckschmieden, Rhetorik, Humor, Nachhaltigkeit, Natur, Umweltschutz, Wandern, Wissensmanagement
Groups

Professional experience (10 years, 9 months)

Mar 2011 - present
(2 years, 4 months)

(Only visible to registered members)
Jun 2009 - Mar 2011
(1 year, 10 months)

Marketing / Public Relations und Social Media / Produkt Management

united-domains AG - Domains schnell & einfach registrieren, http://www.united-domains.de

Industry: Internet, IT, Internet, eCommerce, Domains, Domain-Registrar, Webhosting, Provider, > 200.000 Kunden
Oct 2004 - Oct 2009
(5 years, 1 month)

Studentin

Universität Augsburg, http://www.uni-augsburg.de

Industry: Others
Apr 2004 - Jun 2009
(5 years, 3 months)

Customer Care und Support, Domainverwaltung

united-domains AG - Domains schnell & einfach registrieren, http://www.united-domains.de

Industry: Internet
Dec 2003 - Feb 2004
(3 months)

Praktikantin Online-Marketing

antonow advertising

Industry: Online Media
Sep 2002 - Dec 2003
(1 year, 4 months)

Application Development, Customer Care

Hewlett Packard GmbH, http://www.hp.com

Industry: Internet

Educational background

Oct 2007 - Oct 2009

Universität Augsburg
Medien und Kommunikation, M.A.

Medienpädagogik, Kommunikationswissenschaft
Oct 2004 - Oct 2007

Universität Augsburg
Medien und Kommunikation, B.A.

Medienpädagogik, Kommunikationswissenschaft, Medieninformatik

Languages

German (First language), English (Fluent), French (Good knowledge), Italian (Good knowledge)