Stephan Engl

My job is about researching and designing future products, services and business strategies from a holistic customer experience point of view. Along the way I help to transform organizations by establishing a human-centered, design-led and experience-driven mindset.

During my research I study people’s practices, their culture and how they use various technologies or tools. I specialize in facilitating synthesis-, ideation- and experience-design workshops that provide insights, ideas and experience-prototypes to inform and inspire design, development and future business. I use inclusive methods and tools so that non-researchers and non-designers get involved in the process of creating and curating customer experiences: this is where the transformation happens and where I help organizations to establish an environment that supports such kind of work.

Eventually I help companies to innovate and to change.