You can only view this photo if you sign up to XING.

Stephan Widmer

Lic. Oec. Publ.

Owner

(The company name is only visible to registered members)

6341 Baar
Switzerland

Contact Stephan Widmer!

All you need to do is sign up for free on XING.

Contact now

Personal information

Professional experience

Nov 2009 - present
(2 years, 7 months)

(Only visible for registered members)
Jul 2008 - Oct 2009
(1 year, 4 months)

Vice President Residential Customers, Deputy CEO

Orange Communications SA, http://www.orange.ch

Industry: Telecommunication
Dec 2006 - May 2008
(1 year, 6 months)

Director Business Solution

Phonak, http://www.phonak.com

Industry: Medical Devices, medtech, hearing care, service
2004 - 2006

General Manager Asia Pacific

arvato (Bertelsmann), http://www.arvato.com

Industry: Outsourcing/Offshoring
2001 - 2004

Founder

Widmer International, http://www.widmerinternational.com

Industry: Venture Capital & Private Equity
1999 - 2001

Founder

Auktion24, http://www.ricardo.ch

Industry: Internet
1997 - 1999

Consultant

Accenture, http://www.accenture.com

Industry: Management Consulting
1990 - 1999

Founder

Apple Computer Store, http://www.apple.com

Industry: Computer Hardware

Employment status

Employee

Educational background

Oct 2009 - Oct 2009

Harvard Business School
Executive Education, High Potential Leadership
Jun 2008 - Jun 2008

Columbia University
Executive Education, Finance and Accounting for the Nonfinancial Executive
Nov 2006 - Dec 2006

INSEAD
Executive Education, Delivering Outstanding Services Programme
1992 - 1997

Universität Zürich
Operation Management, MBA

Languages

German, English, French

About me

Personal Details
Name Stephan Widmer
Date of Birth 4th of March 1971 in Paris (France), age 40
Nationality Swiss

E-Mail: swidmer@widmerinternational.com

Areas of Expertise
* General Management and business development of up to 550 people in 5 countries
* General Management and business development of up to 650 people in 5 countries
* International work and living experience in Asia Pacific, Europe and North America
* Creation and commercialization of new business opportunities / products and architect innovative solutions for clients
* 10 year in sales and marketing for B2B and B2C services and fast moving, high value consumer goods
* Negotiations for trade, divestures, mergers & acquisitions and development of multicultural alliance partnerships
* Management of complex information technology and country roll-out projects
* Industries: telecom, retail, internet, outsourcing services for customer care and supply chain, medical devices, consulting

Goals
* Function: general management or business development
* Industry: telecom, internet, retail
* Geography: world-wide

Professional Experiences

2008 – Today: Telecommunications Industry: Vice President Residential Customers, Deputy CEO for Orange Communications. Overall responsibility for the residential market of Orange Switzerland, including distribution channels (retail, Orange centres, e-channels), customer relations and supply chain. Oversees a total of 650 people and is responsible for approximately 85% of Orange Switzerland revenues and operating profit.
* Increased retail footprint from 50 to 70 Orange Centres via acquisition and organic growth.
* Launched new eCommerce platform and doubled share of online sales channel.
* Launched key initiatives to transform customer care, sales and supply chain to gain efficiency and reach higher customer satisfaction.
* Acted as deputy CEO.

2006 - 2008 Medical Devices Industry: Director Business Solution for Phonak (Sonova). Building up for the leading hearing aid manufacturer a new “added value services” business unit in the initial areas of financial services, marketing, training, Software.
* Developed and rolled-out consumer credit financing solution in 7 countries.
* Localized practice management Software and rolled-out internationally as a Software as a Service (SaaS).
* Developed global insurance / warranty extension concept
* Developed global comprehensive training program concept (sales, marketing, product etc.) for hearing aid dispensers.
* Developed auditory training concept for end consumers

2004 – 2006 Media Industry: General Manager Asia Pacific for arvato services (Bertelsmann). Responsible for subsidiaries in Singapore, China, Australia and Japan in the field of outsourcing services in end-to-end supply chain management (logistic), customer relationship management (contact center) and financial services for fast moving, high value consumer goods.
* Let team of up to 550 people in 5 locations in Asia Pacific
* Built up from scratch strong sales pipeline in Asia Pacific topping 25 mio US$ in sales
* Reported all-time record in profit for Singapore operation after successful turnaround
* Formed and monitored strategic global alliance with largest Japanese supply chain company
* Entered the Japanese market in opening a call center
* Developed technical support service as a new call center offering
* Acquired and integrated a supply chain company in China

2001 – 2004 Ad Interim Management: Different industries for Tendo Corporate Finance AG, Switzerland and Widmer International.

Retail Industry: Major Swiss computer retailer – Computer Express AG
* Developed for stakeholders liquidation concept
* Realized mass layoff of employees and full liquidation

Manufacturing Industry: World leading manufacturer of bridge bearings and expansion joints – mageba S.A.
* Acquired and integrated a Swiss competitor
* Wrote business plan to offshore production to China

Service Industry: Staffing service company specialized in building & construction industry – Bellini Personalberatung AG
* Trained sales force and reorganize marketing
* Proposed turn around with the vehicle of a rescue company

Media Industry: Publishing house for architects – PSA publishing AG
* Built up sales force and developed international roll-out
* Designed new products

Technology Industry: Application Service Provider - WeTellYou.com AG, a knowledge management ASP solution for major Internet portals and corporations. Roll-out in Switzerland, France, Germany, Italy, USA, Canada, Mexico within six months.
* Led team of 70 people, opened sales offices in 7 countries
* Developed key accounts such as Microsoft, T-Online, Media Markt
* Formed distribution alliances with Accenture and Hewlett Packard
* Supervised 60 Software developers in Russia
* Managed global public relation and marketing campaigns

1999 – 2001 Retail Industry: CEO of Auktion24 AG (competitor to eBay), biggest retail auction site in Switzerland selling its own products over the Internet. Company was sold to Ricardo AG.
* Revenue 40 Mio. US$ in gross auction value.
* Developed key accounts such as Migros (#1 retailer), Fust, F2, Swissair (#1 airline), Imholz (#2 travel agency)
* Set-up merchandising, logistics, warehousing and customer care
* Recruited and trained country managers from 15 European countries
* Managed local public relation and marketing campaigns
* Negotiated trade sell and sold company to Ricardo AG to form Europe’s largest Internet auction house.

1997 – 1999 Service Industry: Business Consultant at Andersen Consulting (Accenture), responsible for the global roll-out of a software application and for the development of Internet startups. Worked in many different countries including Switzerland, UK, Germany, Canada and USA in the industries Telecom, Financial Services, Utilities and Retail on the following assignments.
* Retail Industry: Launch of Internet Travel Portal.
* Utilities Industry: Cost Cutting & Competence Management
* Insurance Industry: Software Roll-Out into 10 Countries
* Telecommunication Industry: IT Department Reorganization

1990 – 1997 Retail Industry: Managing Director of Apple Distributor and Retailer
* Generated sales of 1 mio US$ annually
* Imported and assembled computer parts from USA and asia
* Set-up first Apple Internet mail order store in Europe

Education
1997 MBA - Masters degree in Business Administration. Thesis “International and global manufacturing from a perspective of Swiss Industry”.
1992 – 1997 University of Zurich with specialisation in Operation Management and the Retail Industry. Law and Information Technology as subsidiary subjects.
1987 – 1991 Grammar school in Zurich (Business Management)

Languages German (mother tongue)
English (fluent)
French (fluent, I lived for 8 years in Paris)

Interests Travelling, sailing, skiing, diving, piloting airplanes, meeting friends

References On request

Contacts

Ina Hedwiger, Karin Glattes, Markus Bütler, Cesare Marchetti

(More contacts may only be viewed by registered member)