Stephanie Niedung
Diplom-Ingenieur
Head of CRM & Direct Marketing(The company name is only visible to registered members)
- 10969 Berlin
- Germany
Personal information
- Haves
- Erfahrung im Bereich, Retentionmarketing, CRM, Beschwerdemanagement, Bestandskundenentwicklung, Prozessmanagement/-optimierung, internationales Projektmanagement, Kundenrückgewinnung, Call Center Steuerung, Aufsetzten von Kundenprozessen, Customer Relationship Marketing, Kundenbindung, Kundenentwicklung, Up-/ Cross-Selling, Churn Prevention, Produktkommunikation, Dialogmarketing, Online Marketing, Retention Marketing, Direktmarketing, Bestandskundenmanagement
- Organizations
- Vorstand des Ambassador Club Hamburg Hanseatic
- Groups
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Professional experience (13 years, 2 months)
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Dec 2011
- present
(6 months)
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Head of CRM & Direct Marketing
(The company name is only visible to registered members)
Industry: Consumer Services
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Dec 2011
- present
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Jul 2010
- Dec 2011
(1 year, 6 months)
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BIGPOINT GmbH, http://www.bigpoint.com/
Industry: Online Media
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Jul 2010
- Dec 2011
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Mar 2008
- Jul 2010
(2 years, 5 months)
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Head of Customer Relationship Marketing
scoyo GmbH, http://www.scoyo.de
Industry: E-learning
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Mar 2008
- Jul 2010
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Mar 2007
- Mar 2008
(1 year, 1 month)
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HanseNet Telekommunikation GmbH, http://www.alice-dsl.de
Industry: Telecommunication, Online Medien, Marketing, Kundenbindung Customer Base
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Mar 2007
- Mar 2008
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Jun 2002
- Jun 2007
(5 years, 1 month)
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AOL Deutschland GmbH & Co. KG, http://www.aol.de
Industry: Online Media
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Jun 2002
- Jun 2007
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Mar 2001
- Jun 2002
(1 year, 4 months)
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Tool Department AOL Europe,, http://www.aol.co.uk/
Industry: Online Media
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Mar 2001
- Jun 2002
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Apr 1999
- Feb 2001
(1 year, 11 months)
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AOL MemberService GmbH&CoKG, http://www.aol.de
Industry: Online Media
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Apr 1999
- Feb 2001
- Employment status
- Employee
Educational background
- Oct 1993 - Feb 1998
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Fachhochschule Sachsen-Anhalt
Landespflege (Garten- und Lanschaftsarchitektur), Dipl.-Ing.
- Languages
- German, English
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Contacts
Steffi Christiansen, Johannes Winter, Daniel Eppers, Stephan Wolfram(More contacts may only be viewed by registered member)