Thomas Bez
Dipl.-Math.
Berater für IT, Telekommunikation und Unternehmensorganisation(The company name is only visible to registered members)
- 16341 Schwanebeck
- Germany
Personal information
- Organizations
- TeleManagement Forum, IT Service Management Forum
- Groups
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Professional experience
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- 2007 - present
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Berater für IT, Telekommunikation und Unternehmensorganisation
(The company name is only visible to registered members)
Industry: Information Technology & Services, Telekommunikation, Banken, Versicherungen, Computer & Netzwerksicherheit, Internet, Outsourcing/Offshoring, Unternehmensberatung
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- 2006 - 2007
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Nokia Siemens Networks GmbH & Co KG, http://www.nsn.com
Industry: Telecommunication, Informationstechnologie & –dienste, Outsourcing/Offshoring
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- 2001 - 2006
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Leiter Netzbetrieb, Service Strategy Manager, Projektleiter
Siemens AG, http://www.siemens.com
Industry: Telecommunication, Informationstechnologie & –dienste, Outsourcing/Offshoring
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- 1990 - 2001
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Softwareentwicklung, Produktmanagement, Consulting
Siemens AG, http://www.siemens.com
Industry: Telecommunication, Informationstechnologie & –dienste, Beratung/Consulting, Marktforschung
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- 1987 - 1990
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Wissenschaftlicher Mitarbeiter
Akademie der Wissenschaften, http://www.bbaw.de
Industry: Research, Informationstechnologie, Telekommunikation
- Employment status
- Freelancer
Educational background
- 1982 - 1987
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Humboldt Universität Berlin
Informatik, Dipl.-Math.
- Languages
- English (Fluent), German (First language), Russian (Good knowledge), French (Basic knowledge)
About me
http://www.tedesca.com*** Suchworte zu meinen Arbeitsgebieten:
IT and Telco Operations: ITIL v2, ITIL v3, Network Operations, eTOM, 1st and 2nd Level Support, Call Center, Operations Support Systems (OSS, NGOSS);
Business Processes: Business Process Management (BPM), Workflow Management, Business Process Reengineering, Business Support Systems (BSS);
Business Administration: Business Analysis, Business Intelligence, Product Management, Service Marketing, Managed Services, Service Level Management (SLA), Outsourcing;
Security and Availability: Risk Management, Information Security Management (ISMS), ISO 27001, Business Continuity Management (BCM);
Telco Technologies: Mobile Networks, MVNO, Lawful Interception (TKG, TKÜV), Landline Voice/Data Networks, Optical Networks, TeleManagement Forum (TMF);
Information Technology: Information and Content Management, System and Network Security, RDBMS, Linux, programming languages
*** Allgemeines:
Führung: Project Management, Projektleitung, Line Management, Change Management, intercultural skills, fluent English;
Zertifizierungen: Senior Project Manager, ITIL v3 Foundation (APMG/OGC), ISO 27001 Lead Auditor (IRCA);
Branchen: Telekommunikation, IT Service Management, Versicherung, Forschungseinrichtungen;
Ländererfahrung: Schweiz, Belgien, Niederlande, UK, Frankreich, Portugal, USA, Saudi Arabien, Vietnam, Indien
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Contacts
Dr. Rudolf Schmidt, Astrid Schmelzer, Alfons Mittermaier, Peter Van Overmeir(More contacts may only be viewed by registered member)