Dipl.-Ing. Thorsten Schneider
Angestellt, Senior Presales Consultant, Bucher + Suter AG
Heppenheim, Deutschland
Werdegang
Berufserfahrung von Thorsten Schneider
Creation of solution designs and functional concepts in the area of digital contact channels in the contact center as well as artificial intelligence, response to RfPs, execution of demos and creation of marketing videos, technical contact for account managers, portfolio management at Bucher + Suter, product evaluations and integration into the overall portfolio
Managing an distributed Team of System Engineers located in Switzerland, Germany and USA
Creation of Cisco Contact Center solution designs. Executing customer workshops for the realization of Cisco Contact Center solutions.
Installation and configuration of Cisco Contact Center solutions
4 Jahre und 4 Monate, Sep. 2001 - Dez. 2005
System Engineer, Solution Architect
Hewlett Packard Enterprisebuiding solution based on Cisco Contact Center Software. Working as Consultant on ITIL Service Operations with HP Open View System Management.
Ausbildung von Thorsten Schneider
3 Jahre und 1 Monat, Sep. 1998 - Sep. 2001
Information Technology
Berufsakademie Stuttgart, BA Stuttgart
3 Jahre und 1 Monat, Sep. 1998 - Sep. 2001
Informationstechnologie
Berufsakademie Stuttgart, BA Stuttgart
Sprachen
Deutsch
Muttersprache
Englisch
Fließend