Uwe Kröhn
ITSM Berater / ITIL V3 Expert(The company name is only visible to registered members)
- 82319 Starnberg
- Germany
Personal information
- Haves
- ITIL V3 Expert (zertifiziert), IT Service Management, Business Service Management, Beratung in Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement. Schwerpunkte (operativ / beratend): Incident und Problem Management, Change Management, Service Desk Management Schwerpunkte (strategisch / beratend):Business IT Alignment, Governance, Service Level Management Service Catalogue Management, Service Strategie, Verbesserungsprozesse (CSI, KVP) Weiteres Know how und Erfahrungen in den Bereichen: Marketing, Vertrieb (Sales), Presales, Business Development, Business Relationship Management Projektmanagement, Schulung, Training, Customer Care, Kundenservice, Kommunikation, CRM, Makler, Versicherungen, Finanzdienstleistung, Internet, Portal, Software
Professional experience (13 years, 3 months)
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Jan 2011
- present
(1 year, 2 months)
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(The company name is only visible to registered members)
Industry: Consulting, Versicherungen, Finanzdienstleitungen, IT-Dienstleistungen, B2B
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Jan 2011
- present
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Jan 2001
- May 2010
(9 years, 5 months)
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Service Manager / Leiter Maklerservice
INDATEX Services or Finance and Insurance AG
Industry: Financial Services, Versicherungswirtschaft, IT Dienstleistung, Beratung, Consulting, Systemintegration
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Jan 2001
- May 2010
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May 2000
- Jan 2001
(9 months)
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Schulungsleitung / Qualitätsmanagment
OVB Allfinanzvermittlungs GmbH & Co KG
Industry: Financial Services
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May 2000
- Jan 2001
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May 1998
- May 2000
(2 years, 1 month)
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SK-Informatik GmbH (Tochtergesellschaft der OVB Allfinanzverm
Industry: Financial Services
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May 1998
- May 2000
- Employment status
- Freelancer
Educational background
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FU Berlin
Betriebswirtschaft
Management Wirtschaftsinformatik Organisations-und Arbeitspsychlogie
- Languages
- German, English
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