Val Jelinic

Val Jelinic   Premium Member

Dip.Eng. Secure Telecommunications

Key Business Development

Company:
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1700 Fribourg, Switzerland

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Personal information

Haves
MNG-Europe has the perfect mix of technical competencies & experience coupled with proven business development and sales skills. We have extensive experience in the telecommunications industry both Legacy and the New Generation of IP based products & services and the relevant global experience in working with these technologies. Our offering includes: Technical Account Management, software sales, market footprint in Switzerland, global telecommunications experience, keen sense of account management, talent to build/foster close customer relationships, "Hands-on” approach to problem solving, Broad Technical & Commercial Account Management skills, IP Telephony, Fixed Mobile Convergence, FMC, Voice Over IP, VoIP, Versatile knowledge in multiple facets of telecoms, proven Project Management experience, proven Telecoms Solutions Support (software & hardware), Globally obtained cultural experience & language skills, - Extensive knowledge of where to find good coffee, - Leading expert in finding good chorizo this side of the Pyranees, - Connaisseur of coffees in Italy, Partner Service Account and Relationship Management, Channel Management, Incident / Problem Management, Process and Quality Management, Service Process Optimization, Presentation Skills on all Management levels, Management of Remote and Virtual Teams, ITIL Foundation, Resolve customer issues, key liaison between customer and internal resources, Second-Level-Technical-Support, Carrier Relations, Service Delivery skills, Customer Relationship Management skills.

Professional experience  (23 years, 2 months)

Nov 2008 - present

(1 year, 1 month)

Jun 2007 - Jul 2008

(1 year, 2 months)

Key Account Manager

OnRelay, http://www.onrelay.com

Industry: Telecommunication

Aug 2006 - May 2007

(10 months)

Senior Consultant IP Telephony

Orange Business Services, http://www.orange-business.com/

Industry: Telecommunication, Management Consulting,

Jan 2006 - Aug 2006

(8 months)

Jun 2005 - Jan 2006

(8 months)

May 2004 - Jun 2005

(1 year, 2 months)

Dec 2002 - May 2004

(1 year, 6 months)

Senior Consultant

RNMC AG

Industry: Consulting

Aug 2001 - Dec 2002

(1 year, 5 months)

Aug 2000 - Jul 2001

(1 year)

May 1998 - Jun 2000

(2 years, 2 months)

Jun 1996 - May 1998

(2 years)
Status
Entrepreneur

Educational background

University/College

Royal Australian Air Force, Jun 1986 - Jun 1996

Secure Telecommunications, Diploma of Electrical Engineering

Secure Telecommunications Calibration & Measurement Standards

Languages
English (First language), French (Good knowledge), German (Good knowledge), Croatian good knowledge

About me

Innovative Telecoms Professional: valjelinic@gmail.com
 
An Australian telecoms professional with many years experience in my chosen career, I have been lucky enough to have worked with a variety of technologies and companies across the globe. Believing strongly in integrity and building strong relationships with partners & resellers alike, I enjoy fostering open communication with customers and clients to help them attain their goals & milestones

Possessing the very Australian quality of teamwork and "getting the job done" I enjoy working in team environments with each member playing his/her role towards the common success of customer-focused objectives.
 
I'm always looking for new challenges and enjoy meeting people in the same industry especially if they also have an interest in Fixed Mobile Convergence, IP Telephony & VoIP etc and the development of this business within Europe. I strongly believe in this technology and my career path shows this belief in practice, having moved to Europe from Australia.
 
Combining my interest for languages, culture and history with my professional career has also allowed me to be flexible within multi-cultural companies and has proved invaluable in both commercial and technical discussions.
 
If you are seeking advice, some contacts or simply need someone to give you some insights... then please get in touch via valjelinic@gmail.com, hear from you soon.
 
Specialties:
Service Delivery, Customer Relationship Management, Customer Support Managemt, Project Management, Technical Account Management, Operations Team Leader, Pre/Post Sales Support, Service Level Agreement negotiation and collaboration, extensive telecommunications technologies experience, VoIP, IP Telephony experience, GSM, Fixed Telephony, Legacy Networks experience

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Confirmed contacts

Isabelle Candelaria, Markus Moser, Lydia Molea, Samir Djikic

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Val Jelinic's groups (12 of 19)

Balkan Media Communicate! - European CRM & VOIP market dropping knowledge Encrypted VoIP and secure Instant Messaging - Enterprise Presence Networking Global Business Global India Forum IMS, Next Generation Service; Where is the future of fixed & mobile communications? INDIA - Prospects in Central Europe India: Chamber for Foreign Trade Indien Aktuell - India Contact, Communication and Information International Entrepreneur Club Job Information And Advice About Working In Switzerland

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