Walter Aliani

Walter Aliani

Director Global Service Centre EMEA

Company: (This may only be viewed by a registered member)

08818 Sant Pere De Ribes, Spain

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Professional experience 

Dec 2000 - present

(9 years)

Director Global Service Centre EMEA

(The company name is only visible to registered members)

Industry: Computer Software

2007 - present

Global Service Center Manager - EMEA

CA Spain (Computer Associates)

Industry: Information Technology & Services

2000 - present

Global Service Center Manager

CA, http://www.ca.com

Industry: Computer Software, ---


2005 - 2007

EMEA Customer Care Manager

CA Spain (Computer Associates)

Industry: Information Technology & Services

2003 - 2005

Customer Advocate

CA UK (Computer Associate)

Industry: Information Technology & Services

2002 - 2003

Inside Customer Relationship Manager

CA UK (Computer Associates)

Industry: Information Technology & Services

2000 - 2002

IT Support Representative

CA UK (Computer Associates)

Industry: Information Technology & Services

1996 - 1998

Status
Employee

Educational background

University/College

Thames Valley University, 2001 - 2003

Msc in Information Systmes

Estudios de post-grado (Master in Science) en Sistemas Informáticos, con tesis de final de carrera especializado en ITIL (Information Technology Infrastructure Library) y el impacto práctico de ésta metodologia en la empresa moderna.

 

University of Leicester, 1996 - 2000

Politica Europea

Estudios de politica Europea, para entender instituciones, politicas comunes y tratados entre paises comunitarios. Con estudios orientados a la Politica Internacional y organizaciones internacionales como ONGs.

Languages
Spanish, English, Italian

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Walter Aliani's groups

Comunicación efectiva. Atención al cliente Directores y Gerentes Gestión de la Carrera Profesional Inmigrantes PNL: Programación Neurolingüística Profesionales del Fitness y Wellness Servicedesk Community Trabajar o estudiar en el extranjero University of Leicester - Graduate Alumni XING Barcelona