Forgot your login data?
Enter the e-mail address you use to receive XING notifications here and we will send you a link so you can change password.
Help with logging in
Why can't I log in anymore?
There are several reasons why you weren't able to log in. Here are a few potential solutions:
Have you forgotten your e-mail address?
Your activated e-mail address is the one you use to receive messages from XING, e.g. the weekly newsletter.
By the way: Please make sure you spell your e-mail address correctly, i.e. don't enter gmail.com if you registered your e-mail address as googlemail.com.
Have you forgotten your password?
If so, click on "Log in" in the top right-hand corner, followed by the link "Forgotten your password?". Now you can enter the e-mail address you used to sign up on XING. We'll then send you an e-mail with a new password.
Have you not received an e-mail to change your password?
Please check the spam/junk folder of your inbox to see if our e-mail has ended up there by mistake. If you use Gmail, our e-mail might have ended up in your Social tab. Otherwise you should check to see whether your inbox is full as this will prevent you from receiving new e-mails.
Do you have a new e-mail address?
Please log in with your old e-mail address, i.e. the one you entered in your XING profile. Even if you don't use that e-mail address any more, you can still use it to log in to XING. Once you've done that, go to settings where you can edit your e-mail address. You'll then be able to log in using that e-mail address.
Are you prompted to accept cookies for the XING site?
First of all, please check to see whether your browser accepts cookies. If not, please activate this setting. If it does, please delete any existing cookies and then reactivate them.
More information about deleting cookies
More information about activating cookies
You've already reset your password but can't log in?
This is probably due to your cache, so here's how to delete it:
More information about deleting your cache"
Is your browser out of date?
Please make sure you're running a current version of your browser (e.g. Internet Explorer, Firefox, Safari or Chrome). You should also try using a different browser to see if the problem occurs there as well.
None of that worked?
If that's the case, please get in touch with us via the contact form and include as detailed as description as possible. Thanks!