Peter K. Thomsen Peter K. Thomsen Moderator Management Tip: Catch People Doing Something Right!
We've all heard of (and perhaps been) managers who keep quiet unless we see something we don't like. This 'Management by Exception' is no way to treat people, but I still find some who say "If I'm not saying anything about their work, that means everything's OK!". Your challenge for this week is to catch everyone who works for you doing something right and telling them!
If you’re not used to doing this, you might feel a little self-conscious, embarrassed, or even worried that they’ll think you’re being patronising. Get over your reluctance and come out with it:
"You took that call well - good work."
"You delivered your piece before the deadline - thanks, I appreciate it."
"The reports went out on time again this month - it really helps that you’re so reliable."
PS: We just had the most awsome reunion for MBA 2005-6
/ Peter
Peter K. Thomsen Peter K. Thomsen Moderator Understanding Chinese Names
Lets try to demystify the nomenclature of Chinese names (Chinese: 名字; pinyin: míngzì), which are often made up of one or two characters. Chinese females sometimes have doubled names (e.g. Xiu-xiu, Xiao-xiao). This practice also extends to males (e.g. Yoyo Ma), but much less so. Siblings' names are frequently related. For example, one child may be named "water" while his sister may be named "ocean."
Chinese personal names also reflect periods of history. Chinese names often do not just represent the environment or the time. For example, many Chinese born during the “Culture Revolution” have revolutionary names such as "great country" or "revolution.”
Common Names (along with meanings) in Mainland China that you might come across during your journey to the country are:
* An (Peace; in good health)
* Bao (Leopard)
* Cheng (Accomplished)
* De (virtue)
* Feng (peak)
* Guo (Country, nation)
* Hui (Splendor; brightness)
* Jian (Health)
* Jie (Outstanding; a hero; an elite)
* Hu (Tiger)
* Ai (Love)
* Bi (Green Jade)
* Cai (Colorful)
* Chan (Beautiful and graceful girl)
* Cui (Emerald green; Jade green)
* Dai (Black, eyebrow beautifier)
* Fang (Fragrant)
* Feng (Phoenix)
* Hong (Red)
* Hua (Flower)
Peter K. Thomsen Peter K. Thomsen Moderator Type Faster with AutoText
Here are a couple of MS Word tips. They allow you to enter frequently used words and phrases faster, and so they are just as useful now as they were then.
Each word or phrase needs to be set up once. To do this, type the word, highlight it and press the ‘alt’ and ‘F3’ keys together. A ‘Create AutoText’ window will pop up on the screen. Type in the abbreviation for your word (e.g. ‘cs’ for ‘Civil Service’ or ‘Mx’ for ‘MBAix’) and press return. To use the function, type the abbreviation and press ‘F3’. The full word will appear on the document.
A similar trick is to type the word, highlight it, then click on Insert -> AutoText -> AutoText. Click on ‘Add’ to add the word to the list. The next time you begin to type the word, after three or four letters you will be prompted to press the return key to insert the full word onto the document.
Peter K. Thomsen Peter K. Thomsen Moderator Tips on Meetings, Presentations, Cleaning a whiteboard, Management
** Meeting Tip: Proper Chairing **
At some meetings, everyone talks as much as they want, and when everyone’s said all they want to say, the ‘Chair’ says “Right. Let’s move to the next item”. That's no chairing! That’s not anything.
Running a meeting requires intervention. It’s not hard; politely ask people to come to the point. Say things like “I’ll allow one more comment on this before we move on.” Ask people to take off-line any discussions which only require a couple of those present. Have some ground-rules and stick to them.
** Presentation Tip: People can Read**
Don’t have slides with many words on them.
Maybe have just the headlines, which you then expand on.
Never read out what’s on your slide. Give them a moment to read it.
** How to Clean a White Board**
Sometimes people use an inappropriate marker, by mistake, to write on a white board.
If you don’t have the correct cleaner, cleaning it with water won’t fix the problem.
- First check that you have the right marker for that white board; write a little in a low corner and then clean it with the normal cleaner for the white board. If you can clean it, it means that the marker is good for that white board.
- After using the marker, write over the text you want to clean. It should dissolve the ‘bad’ ink so
- then use the normal cleaner for the white board. It might take some time, but it can be useful in an emergency.
** Management Tip: You Get What You Want**
Managers who believe people need close supervision, so they do not skive, find their people learn to fit that mold.
Those who believe people are self-motivated and responsible have people who respond well to that assumption.
If you micromanage, you’ll find your people stop worrying about matters which they know you’ll double check anyway, so proving that your micromanagement is “necessary”.
If you think people are difficult, they will become so. If you need to believe you are smarter than others, you’ll always “find” the evidence you need. Are your assumptions about people reflected in your views of them?
/ Think positive and have a gr8 weekend !