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Workforce management (WFM) is an integrated set of processes that an institution uses to optimize the productivity of its employees on the individual, departmental, and entity-wide levels. In a corporation, organization, or government entity, WFM involves matching employee skills to specific tasks over time, quantifying the amount and types of labor needed to accomplish particular jobs on a day-to-day or hour-to-hour basis. Workforce management (WFM) software is an umbrella term for desktop and mobile programs that help a business manage staff scheduling. The term originated in contact centers and other service businesses that employ a large number of workers who are paid on an hourly basis.
Good productivity is the key to the success of any organization. Enterprises are striving hard to enhance the productivity of their employees, reduce costs and improve the business process efficiency. They are increasingly adopting solutions which help them to achieve this goal. The workforce management software includes features like payroll and benefits, HR administration, employee self-services, time and attendance, performance management, forecasting and scheduling, labor budgeting, workforce tracking, and others. The increasing use of workforce analytics to drive workforce productivity and develop strategies for WFM in organizations is driving the workforce analytics market. Companies have been giving high importance to optimize workforce outcome, thereby increasing the demand for performance management and workforce analytics solution.
The "Global Workforce Management Software Market Analysis to 2025" is a specialized and in-depth study of the industry with a focus on the global market trend. The report aims to provide an overview of global workforce management software market with detailed market segmentation by deployment type, solution, industry verticals and geography. The report provides key statistics on the market status of the leading market players and offers key trends and opportunities in the market.