Wir suchen schnellstmöglichst einen Pre-Sales / Professional Services Consultant mit Erfahrungen im Bereich Druckdatenstrom aufbereitung, ECM und Workflow. Homeoffice, ungewöhnlich hohes Gehaltspaket, sehr hohe Autonomie. Europaweite Reisebereitschaft erforderlich.
Crawford Technologies is an award-winning, worldwide leader in print-stream conversions, document re-engineering, high-volume document workflow, document accessibility and archiving software solutions. For over 20 years, Crawford Technologies has expanded its solution offerings in Customer Communications Management, Enterprise Output Management, Enterprise Content Management, and Document Accessibility markets. CrawfordTech is dedicated to helping organizations improve their customer communications delivery systems so people can receive their documents in their format and channel of preference.
Crawford Technologies is on the forefront of technology. As a North American Deloitte Technology FAST 500 company, and listed for the past seven years as a Branham 300 Top ICT Companies in Canada, CrawfordTech is an exciting high growth company with a lot of opportunity.
Crawford Technologies has a fun, diverse and fast-paced culture with an inherent drive to make an impact with an eye for innovation in technology. We have the best, brightest talent and our employees make the difference, and we have the awards and recognition to demonstrate it.
In this role you will be supporting partners and direct customers all around the world and primarily in the EU. You will be working with global-class partners including IBM, Xerox, Canon and we revolutionize the document delivery market. Analyze information to determine, recommend, plan and installations of a new system or modification of an existing system. You will bring with you a high energy solution driven mentality along with pre-sales and extensive experience working in a solutions and technology environment.
POSITION REQUIREMENTS: (Successful candidate must possess all of the following)
You will have responsibility for all aspects of the services process including:
Confer with project managers, pre-sales teams, customers and/or company appointed, to obtain or distribute information on specifications, limitations, and capabilities of our software products.
Consult with engineering, development, and management staffs to evaluate software and system failures, develop specifications and performance requirements, and resolve customer problems.
Develop and conduct software system testing and validation procedures.
Evaluate factors such as performance requirements, cost constraints, and need for availability, to determine hardware configuration.
Store, retrieve, and analyze data for analysis of software capabilities and requirements.
Advise customer about, perform analysis, install and configure and assist support on maintenance of software and system components
Consult with customers and/or other departments on project status, proposals and technical issues such as software design and maintenance.
Prepare reports, correspondences, and update problem tracking system concerning project/problem specifications, activities and status.
Train or advise users to use new or modified software components.
Contributing to ideas for marketing, new products, business opportunities and system improvements. The position reports directly to the Manager of Pe-Sales in North America and will be a work from home opportunity.
Experience working with internal teams such as sales, development and product management and others to ensure that feedback from clients is addressed and the products are meeting current client needs
Understanding of different programming languages and scripting skills a plus
Scripting ability a plus: either (Python, REXX, VB, etc.)
Computer OS knowledge, MVS ZOS, Windows, Linux, AIX, and Solaris.
Ability to install software on and strong skills with some or all of the operating systems
Web Application deployments (TomCat, GlassFish, etc.)
Database structure and knowledge. Oracle, SQL, and MySQL knowledge
Proven ability to work as a satellite employee
Knowledge of enterprise production printing products and technologies a plus.
Ability to work to deadlines and manage time.
Working knowledge of common software applications and uses; including Operating Systems, MS Office Applications, Internet Browsers, and Adobe Acrobat. Ability to learn new software applications as they appear in the market and stay current with technology.
Bachelor’s degree in a closely related field. Experience may be substituted for a degree experience in related field are preferred.
What is in it for you?
Competitive salary (Commensurate with experience and position)
Be part of a rapidly growing software company