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Torben Rick 1 in 5 customer complain to companies through social media
Social media has forced openness and transparency in businesses that was not possible before.
The power has shifted to the customer who can, if dissatisfied with the business, impact the business and brand very publically.
Best wishes/Mit besten Grüßen/Med venlig hilsen
Torben Rick

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Über die Gruppe "Using Twitter in your Business"

  • Gegründet: 04.02.2009
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