Learn Communication & Persusasion From A Hostage Negotiator
Communication and Negotiation is the most important skill most of us require and use every day. For most of us it is casual and no life is on the line. For some these are a life or death determining skill so they pay very good attention to it. The result is an effective listening skill.
Imagine you as a project manager, mediator, consultant or similar shared Mullender's life or death listening skills. That you knew how to keep someone talking. Without them being aware that you were contributing remarkably little to the conversation. That - equally important - you knew precisely what to listen for. And finally that you could use your new knowledge to communicate on a subliminal level. And as a result, you could influence where it mattered most. Think of these benefits for you and your career. For your relationships, professional and personal.
Richard Mullender is a former hostage negotiator and trainer for hostage negotiator at Scotland Yard. His work includes talking someone off a bridge, negotiating with Taliban, would-be suicides or jilted husbands. Richard Mullender has been guided by one rule.
The more you can get someone to talk, the more they'll give themselves away.
With this course, you can do exactly that. No conversation will ever sound the same again!What does it cost?
Early Bird Price: 800,- EUR (+ VAT) - Registration before July, 28th
Normal Price: 950,- EUR (+ VAT)
- Communication myths and how they can undermine you
- Active Listening
-> Master the ABC of questioning techniques
-> Get information without asking questions
-> Listen with heightened awareness & know what to listen for
-> Interpret the true significance of what’s being said
- Exploit social and conversational conventions to max your influence
- Deal with challenging people
- Amplify the power of your language
- Build and gain trust and rapport
- Plan and prepare like a hostage negotiator
- Prepare and rehearseopening lines
- Avoid the 5 dumbest things you can say
- Employ a magic word to take the heat out of any negotiation
- Position a course of action
- Put together a first class negotiation team