XING Help Center

Here you’ll find answers to your questions, and information about XING features. You can also contact the XING Support team (available in English and German) if you need any other assistance.

By the way, we've published some help videos that may be of use to you: Go to videos

For iPhone

  • Where can I download the XING app?
    You can download the XING iPhone app from the Apple App Store.
  • How do I view groups and events?

    Unfortunately the groups section isn't currently available in the iPhone app. You can however use our mobile website "touch.xing.com" if you'd like to use the groups section while out and about.

    XING Events has its very own iPhone app for using the events section while on the go. You can also see which events your XING contacts will be attending and add other interesting participants as contacts. Just look for XING EVENTS in the App Store where you can install it for free.

  • Why am I not receiving any event or group notifications any more?
    Unfortunately your event and group notifications will not appear on a mobile device for technical reasons. Please log in on a computer to receive these notifications.
  • How can I reset my session data and/or log out?
    Click on "My Profile" followed by "Logout".
  • How can I import XING contacts into my iPhone address book?
    Please go to the XING app, then select "Contacts" from the menu, followed by the contact you would like to add to your iPhone address book. Then click on the arrow pointing downwards in the top right-hand corner. When the next window opens, click on "Create new contact" or, if you'd simply like to add information from XING to an existing contact entry, select "Add to contact".
  • Can I synchronize my events with the iPhone app?
    Unfortunately your events will not appear on a mobile device for technical reasons. But we're working on it!
  • What information does the Mobile Handshake send?
    The Mobile Handshake is based on the standardized Geolocation API created by the World Wide Web Consortium (W3C). Depending on your device, GPS, IP addresses, or WiFi positions may be used to determine your location. When you launch the Mobile Handshake, your phone will send information letting our servers know where you are to make it easier for you to expand your network. Your personal data is protected at all times.
  • Is my GPS data secure?
    Yes. They are only stored for a short time and are then deleted. XING cannot gain access to GPS data without the user's consent.
  • Can I edit my profile with the iPhone app?
    Sorry, but unfortunately that's not possible. To edit your profile, please go to "www.xing.com".
  • How can I fix problems I'm having with the iPhone app?
    Please delete the app, and then download and install it again from the App Store. If this doesn't help, please let us know which iPhone you're using as well as your operating system version and app version and whether or not your iPhone has been jailbroken (if you don't know what the latter means, then your iPhone will most probably not have been jailbroken ;-))