XING Help Center
Here you’ll find answers to your questions, and information about XING features. You can also contact the XING Support team (available in English and German) if you need any other assistance.
NEW The first 4 help videos are now online – check them out now: Go to videos
I have forgotten my login data - what can I do?
If you're not sure which e-mail address you used to sign up to XING with, just check the address to which we send you messages such as our weekly newsletter.
If you've forgotten your password, just click on "Forgotten password?" which appears below the login field.
If you can't access your e-mail address any more, please provide the following information which we need to make sure you're the profile owner:
- Date of birth
- Name of the person who invited you (if applicable)
- Your business address
- Address listed in your profile
- Phone number in your profile
- The last four digits of your bank account/credit card number (Premium members)
- Your new/current e-mail address
Please also let us know whether we should add your current e-mail address to your profile and/or whether you would like to receive a new password.
Go to contact form.