XING Help Center

Here you’ll find answers to your questions, and information about XING features. You can also contact the XING Support team (available in English and German) if you need any other assistance.

By the way, we've published some help videos that may be of use to you: Go to videos


  • How does the search feature work?
    The Search box in the upper right-hand corner of every XING page is a keyword search. All terms you enter there will be compared with every profile field and matches will be returned. The profiles returned are precisely those profiles which contain the terms you searched for. If you’re looking for a specific phrase (more than one word), you should enclose the phrase in quotation marks (e.g., “key account manager”). That way you’ll only see profiles which contain precisely this phrase.
    Using the Advanced Search feature at "Search", you can search in specific categories, such as name, Current company, City (business), Person wants and Person has. You can also combine a search for specific keywords with a search in specific categories.
    The Advanced Search feature also allows you to limit or expand the range of your search. For example, you can search the entire XING page, or you can limit results to your language, or even just search the contacts of your contacts. As with the Search box, the Advanced Search scans for all terms you enter. In effect, this means that if you enter four search criteria, and a profile contains only three of these four, it will not appear in the search results. There are several ways to modify your search criteria:

    Searching with quotation marks: Use quotation marks to find a precise combination of words. For example, "Key Account Manager" will only return profiles that contain these three words in exactly this order.

    Searching with OR: If you enter "OR" (in capital letters) between two search terms, you'll receive all profiles that contain at least one of the words. At top, those profiles that match both terms will be displayed. If OR is not entered between the terms, only profiles matching both of the terms will be displayed.

    Searching with a minus: Let's say you would like to find all members named Jones who work in Boston, but wish to exclude those who include 'Internet' in the Industry field. Simply type "-Internet" (without quotes) in the Industry field. A minus search is only possible if you enter at least one additional search parameter.

    Search by postcode area: Simply enter the first digit of the postcode area you're looking for, followed by an asterisk (*) and the search will return all members who have entered a business address within this postcode area.

    Search by word beginnings: You can search by the beginnings of words in all fields except the keyword search. Simply enter the first three letters of the term you're looking for, followed by an asterisk (*).

    The search results are sorted by relevancy, and are also influenced by the quality of a profile. This means that if all other factors are the same, a complete, comprehensive profile will appear higher in the results list than a less complete or comprehensive profile.
  • Where is the search feature located?

    You’ll find the search box in the upper right-hand corner. Just enter your search term and click on the magnifying glass symbol to start searching. You can also click on one of the suggested entries that appear as you type.

    You can also click on Advanced Search and then select a section in which you’d like to search (e.g. Jobs or Events). A page will then load where you have access to more search options. Please note that the Advanced Search is a Premium feature.

    By the way: You can also use the search box as a quick and easy way to navigate to your contacts’ profiles. Just start typing their name until the necessary entry is suggested and then click on it.

  • How do I benefit from the search feature?
    You can use the search feature to find relevant contacts based on specific terms. Make entries in more than one search field to narrow down your search. Use the Power Search feature to find various groups of members that may be of interest to you. Find out, for example, which members have visited your profile in the last 7 days, or which XING members attended the same university as you.
  • Search alerts: receive automatic notifications about interesting new members

    You can receive automatic e-mail notifications if someone matching your criteria signs up to XING. You can, for example, see if one of your work colleagues has joined XING (Premium function). Here’s how it works:

    Create a search alert
    Here’s how to set up automatic notifications:

    1. Click on "Advanced search " next to the search box, then on "Members".
    2. Enter your search criteria and hit "Search".
    3. If you need to, refine your search results using the filters on the right-hand side.
    4. Now click on the "Create search alert " link above the search results.
    5. Now you can enter a name for your search alert and set a search interval (weekly or daily).
    6. That’s it! Just click on "Save" to activate your search alert.

    Manage and delete search alerts
    You can have up to 20 search alerts at any one time. The link provides you with an overview of your search alerts and the option to delete any you no longer need.

  • How can I find out who has been on my profile?
    You can see which members have recently visited your profile in the Power Search and on your start page in the "Visitors to your profile" infobox. Under "Info" you can see exactly how each person came to your profile, provided that the member concerned was logged in.
  • How can I view all contacts of my contacts?
    The Power Search offers the following option:

    Power Search - All contacts of your contacts

    You can display all contacts of your contacts at once, provided that this option has been made visible to you by your contacts in their privacy settings.
  • How is the address book search carried out?
    You can use the Address Book Comparison to compare those in your XING network with other online address books. Find out which of your coworkers, business partners, acquaintances and friends are already on XING. There are several ways to compare:

    • Import contact data from your Outlook, Lotus Notes or Mozilla address book
    • Import contact data from the address book of your e-mail service (Yahoo! or Gmail)
    • Import contact data from a text file (CSV)
    • Use the XING Plugin

    XING guarantees that the data in your address books will only be saved to carry out a single scan and will be deleted immediately afterwards. XING always uses the most recent, recognised data protection and encryption technologies to protect your personal information.
  • What's the maximum number of search results available?
    The number of member search results is currently limited to 15 for basic members and 300 for Premium members, even if there are more hits. The reason for this is that we want to provide you with the best-possible results rather than thousands of hits of minor relevance to you.

    If you'd like to view other profiles, we recommend you refine your search using other terms and filters.