XING Help Center

Here you’ll find answers to your questions, and information about XING features. You can also contact the XING Support team (available in English and German) if you need any other assistance.

By the way, we've published some help videos that may be of use to you: Go to videos

Why can't I send messages to non-contacts (any more)?

Only Premium members can send messages to non-contacts. Please also note the following:

If you took out your Premium membership before 26 September 2012, you can send up to 20 messages a day to non-contacts. If you took out your Premium membership after 26 September 2012, you can send up to 20 messages a month to non-contacts (only the first message in a conversation is counted).

We think these limits help to prevent intentional misuse due to spam and other online sales pitches. We realise this may hinder some members in their daily work on XING, but we still offer the option to send contact requests, add guest book entries, and bookmark members for you to come back to at a later date.

messages, send, write, non-contacts