XING Help Center

Here you’ll find answers to your questions, and information about XING features. You can also contact the XING Support team (available in English and German) if you need any other assistance.

By the way, we've published some help videos that may be of use to you: Go to videos

Web profiles and contact details

  • What are "Web profiles", and how can I add or change them?
    If you're active on other social networking platforms such as Twitter, or Digg, or if you have a homepage or blog and would like to share this information with other XING members, you can include these profiles or URLs in your profile in the "My other profiles on the Web“ section.

    Just select a provider or service from the list, and enter the URL where your profile is located. You can enter more than one profile; just click on the plus sign to enter more profiles. You can change existing entries any time, or delete them with the minus sign.
  • How can I change my contact details?

    Business and private contact details
    To edit your address, phone number, e-mail address, etc., go to your profile and click on “Contact details” in the top right-hand corner. Please remember to save your changes.
    The e-mail address you use to log in to XING and to which XING sends notifications is available by going to "Settings (cog symbol in the left sidebar) > Notifications".

    Name, academic title, date of birth, gender
    All of this information is available by going to "Settings (cog symbol in the left sidebar) > Personal data" . If you change your name or gender, our user care team will check these changes and e-mail you to confirm that they have been accepted.

    By the way: Your contact details on XING are confidential. XING will never pass this information on to third parties. You alone decide who should have permission to view this information and you can withdraw this permission at any time. More information on shared personal info .

  • How can I change my e-mail address?

    Here's how to change your e-mail address:

    • Go to your profile by clicking on your photo in the left sidebar.
    • Click on "Contact details" on the right-hand side to edit your business and private e-mail addresses.
    • Now save your changes.

    N.B.: You can also select the address you use to log in to XING and to which XING notification e-mails are sent. To do so, go to "Settings" (cog symbol in the left sidebar) followed by "Notifications" and edit the address there.

  • How can I change the instant messaging names in my profile?
    To edit your instant messaging details (such as your Skype, MSN Messenger or ICQ name), go to your profile and scroll down to the last section, "Contact details". You can also choose whether or not to display your current Skype status to your contacts by checking a box in your "Profile settings".

    Instant messaging information on XING is confidential. You can decide which of your contacts can see this information, and which cannot. To do so, just go to the profile of the contact whose data you wish to change, then click on the "Edit shared personal info" button. Or go to your Contacts, select the List view in the upper right hand corner, and then click on the box "Show shared personal info". You can add, modify, or revoke these settings for individual contacts at any time. XING will never release this information to third parties. For more information on shared personal information, please click here.