HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 14,000 employees worldwide. We work on innovative projects with passion and enthusiasm and create space for a variety of working methods. We give you the opportunity to support our digital transformation and create new impetus – because to create something extraordinary, we must explore new paths together. Join our team and shape your personal future at HUGO BOSS!
CRM Consultant (m/f/d) HUGO BOSS AG | Metzingen near Stuttgart | Germany | Full-time
What you can expect:
As CRM Consultant you are trusted by building the bridge between CRM and the local markets, having a holistic view over market insights on the one hand and CRM knowledge and processes on the other hand.
Building up strong relationships with the stakeholders from Marketing and Retail within the local subsidiaries, consulting and supporting them in all CRM matters
Ensuring the correct implementation of CRM processes and usage of CRM Tools taking into account local peculiarities
Consult CRM project managers and local markets during the implementation of new CRM tools, mechanics or campaigns
Development of adequate training concepts and -methods for online and face-to-face trainings as well as holding face-to-face trainings for CRM topics and tools
Experience in working with interdisciplinary teams that are working globally in different locations
Broad CRM knowledge and understanding (campaigning, reporting, tools and technical setup)
Highly customer- und service orientated, ideally with experience in retail and/or e-commerce (Fashion/Lifestyle/Luxury industry)
Excellent communication skills in order to explain complex matters adequately to the target audience
Solution orientated thinking and proactive working style
Excellent English skills (German and other languages are beneficial)
Willingness to travel
Diverse portfolio of tailored training and professional development measures
Flexible scheduling to meet lifestyle needs, with a competitive compensation program and a fun working environment
Great clothing discounts
A modern and dynamic working environment
An international and positive working culture
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