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HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 14,000 employees worldwide. We work on innovative projects with passion and enthusiasm and create space for a variety of working methods. We give you the opportunity to support our digital transformation and create new impetus – because to create something extraordinary, we must explore new paths together. Join our team and shape your personal future at HUGO BOSS!

Find out:

CRM Consultant (m/f/d)
HUGO BOSS AG | Metzingen near Stuttgart | Germany | Full-time

What you can expect:

As CRM Consultant you are trusted by building the bridge between CRM and the local markets, having a holistic view over market insights on the one hand and CRM knowledge and processes on the other hand.

  • Building up strong relationships with the stakeholders from Marketing and Retail within the local subsidiaries, consulting and supporting them in all CRM matters
  • Ensuring the correct implementation of CRM processes and usage of CRM Tools taking into account local peculiarities
  • Consult CRM project managers and local markets during the implementation of new CRM tools, mechanics or campaigns
  • Development of adequate training concepts and -methods for online and face-to-face trainings as well as holding face-to-face trainings for CRM topics and tools
Your profile:

  • Experience in working with interdisciplinary teams that are working globally in different locations
  • Broad CRM knowledge and understanding (campaigning, reporting, tools and technical setup)
  • Highly customer- und service orientated, ideally with experience in retail and/or e-commerce (Fashion/Lifestyle/Luxury industry)
  • Excellent communication skills in order to explain complex matters adequately to the target audience
  • Solution orientated thinking and proactive working style
  • Excellent English skills (German and other languages are beneficial)
  • Willingness to travel

Your benefits:

  • Diverse portfolio of tailored training and professional development measures
  • Flexible scheduling to meet lifestyle needs, with a competitive compensation program and a fun working environment
  • Great clothing discounts
  • A modern and dynamic working environment
  • An international and positive working culture

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