Assistant Laundry Manager – Sheraton Grand Mirage Resort, Port Douglas

Join the team at Sheraton Grand Mirage Resort Port Douglas as our Assistant Laundry Manager , supporting the daily operations of our busy Laundry Department and ensuring exceptional quality for our guests.

You’ll oversee day-to-day laundry and valet operations, lead and support the team, manage stock levels, ensure machinery safety, and maintain productivity standards. You’ll also step up for the Laundry/Housekeeping Manager as required and help deliver consistent, high-quality linen and uniform services across the resort.

• Supervise and support Laundry Attendants across all areas of the department
• Maintain safe, efficient operation of all machinery and equipment
• Monitor productivity, KPIs, stock levels and chemical usage
• Coordinate rostering, task allocation, handovers and team briefings
• Resolve guest or internal department requests promptly and professionally
• Ensure compliance with WHS, hygiene standards and resort policies
• Assist with training, development and performance support for the team
• Uphold Marriott service standards and contribute to a positive team culture

• Experience in a laundry, housekeeping or similar supervisory role (hotel experience highly regarded)
• Strong communication and leadership skills
• Ability to work across all laundry functions and train others
• Good computer skills and understanding of productivity or reporting systems
• Physically capable of performing laundry duties (lifting, bending, pushing trolleys)
• Commitment to safety, quality and exceptional service

As part of Marriott International, you’ll enjoy career development opportunities, training, global discounts, and a supportive team environment where you truly belong.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.