Harvard Business manager

Harvard Business manager

Das Wissen der Besten.

Mensch und Maschine als Team

Unternehmen müssen lernen, dass künstliche Intelligenz Mitarbeiter nicht ersetzen darf. Denn erst wenn die Stärken der Technik und des Personals kombiniert werden, zeigen sich die tatsächlichen Vorteile.

Von James Wilson, Paul R. Daugherty 

Künstliche Intelligenz wird immer besser darin, Aufgaben zu lösen, die bislang als Domäne der menschlichen Intelligenz galten: Dazu gehören die Diagnose von Krankheiten, die Übersetzung von Fremdsprachen oder der Kundenservice. Und die technische Entwicklung schreitet immer schneller fort. Das weckt verständlicherweise Ängste, dass menschliche Arbeitskräfte am Ende quer durch alle Branchen von künstlicher Intelligenz (KI) ersetzt werden könnten. Dies ist jedoch kein zwingendes Szenario – und auch nicht das wahrscheinlichste. Nie zuvor waren digitale Werkzeuge so gut auf uns zugeschnitten. Nie zuvor haben wir so intensiv mit ihnen gearbeitet. KI wird die Art und Weise verändern, wie wir arbeiten – und ebenso die Aufgabenverteilung. Vo

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