Aleksandar Stojanović

Basic

Angestellt, Incident Expert, METRO Deutschland GmbH

Düsseldorf, Germany

Skills

Beratung
ITIL
Incident Management
Projektmanagement
IT Know How
Einführung von ERP-Systemen
Checkout
Point of Sale
Support
1st and 2nd Level IT Support
IT-Troubleshooting
Kundenorientierung
Kundenbetreuung
Customer Service
Selfcheckout
Jira
CRM
SQL
Apple
Android
IT-Projektmanagement
Projektplanung
Reklamationsmanagement
Benutzerfreundlichkeit
Service Manager
IT-Security
Informatik
Administration
Windows
ERP-Projekte
Informationstechnologie
Systemadministration
Sicherheit
Teamleitung
Teamassistenz
Teamfähigkeit
Englische Sprache
Deutsch
Informationssicherheit
ERP-Einführung
Confluence
Conflict Management
IT-Consulting
IT Service Management
Windows Server
Netzwerkadministration

Timeline

Professional experience for Aleksandar Stojanović

  • Current 3 years and 8 months, since Jan 2019

    Incident Expert

    METRO Deutschland GmbH

  • 2 years and 5 months, Aug 2016 - Dec 2018

    Organisation & Financial Systems

    Kamps GmbH
  • 5 years and 2 months, Jun 2011 - Jul 2016

    Incident Manager

    T-Systems
  • 3 years and 7 months, Jun 2005 - Dec 2008

    Customer Support Engineer

    Europos a.d.

Educational background for Aleksandar Stojanović

  • 5 years and 9 months, Oct 2002 - Jun 2008

    Telekommunikationsinformatik

    Verkehrs Fakultät der Universität Belgrad

Languages

  • German

    First language

  • English

    Fluent

Wants

Business Intelligence
Customer Relationship Management (CRM)
ITIL-Projekterfahrung
Reporting
Business Development
Projektmanagement
Windows Server 2008
Windows 10
Sibel
Service Desk
DECT
Microsoft Excel
Data Warehouse
IT-Troubleshooting
IT-Security
KPI
Teamleitung

Interests

Fitnesstraining
Champions League
Bundesliga
Premier League
Roter Stern Belgrad

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