Anurag Masih
Angestellt, Senior Technical Consultant, Specsia Technologies Pvt Ltd
Bangalore, Indien
Werdegang
Berufserfahrung von Anurag Masih
Bis heute 7 Jahre und 8 Monate, seit Okt. 2016
Senior Technical Consultant
Specsia Technologies Pvt Ltd
Design , Monitor, Control and support service delivery; methodologies and procedures are in place and followed for Manages Service customers in line with ITIL and/or industry best practice Vendor Coordination & Management. People management.
1 Jahr und 7 Monate, März 2015 - Sep. 2016
Lead Technical Support - Cloud Security
Paladion Networks Pvt. Ltd
1- Acting as a Technology lead,Creating/Maintaining/Updating SOP and Work instructions. 2- Service Delivery/ Operations within Budget. 3-Ensure Quality of Operations Team is maintained/improved.
4 Jahre und 8 Monate, Feb. 2010 - Sep. 2014
Head Technical Support ( UTM/Firewall)
Nevales Networks Pvt Ltd
1 - Lead, Manage & Develop India Post/Pre Sales Support Team, including hiring, professional development and proactive project work. 2- Managing a team of 15 Network support / 10 Pre-sales executives. 3- Network Design/Deployment/Management/ Migration of Network Security Products like UTM/Firewalls. 4- Pre Sales to Post Sales Project Execution. 5- Jointly work with Development team regarding Product Development, Enhancement, Testing (new feature release) & Bug Fixing.
1 Jahr und 8 Monate, Juni 2008 - Jan. 2010
Technical Support Engineer
Syntensia Network Pvt Ltd
1- Provided post sales technical support to customers all over India. 2- Performed Remote Installations of Firewall, online, telephonic and Mail support to the customers 3- Network Design/Deployment/Management/ Migration/Troubleshooting of UTM/Firewall appliances as per the customer's network requirements.
Ausbildung von Anurag Masih
Electronics and Telecommunication
SVPMS COE - Pune University
Power Electronics/Computer Networks
Sprachen
Deutsch
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Englisch
Fließend
Hindi
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