Arlindo Serrão
Employee, SVP Organization and Quality, Novo Banco SA
Lisbonne, Portugal
Timeline
Professional experience for Arlindo Serrão
Current , since Jan 2013
SVP Organization and Quality
Novo Banco SA
Program and Portfolio Management and Group NB Chief Information Security Officer IT investment portfolio +100M€ budget control
3 years and 9 months, Apr 2009 - Dec 2012
SVP Real Estate Division
Banco Espírito Santo
Divestment Director and Head of Marketing, Quality and Business Support Solutions of the Real Estate Division The main goal was to leverage non-core property sale, building up strong and multiple distribution channels (branch network, and others) and international partnerships Also to provide state of the art facilities management services to Espirito Santo Bank and related companies
1 year and 9 months, Jul 2007 - Mar 2009
SVP Cross-Segment
Banco Espírito Santo
Client acquisition through partnerships with top of line employers. Mission was to develop a Client acquisition competence throughout the branch network and to “contaminate” network partnerships with easyBES (see below) best practices The Mobility Project: remote access to the bank nuclear information service. Ability to support remote banking operations at partners offices
5 years and 11 months, Aug 2001 - Jun 2007
Virtual Banking Managing Director
Banco Espírito Santo
Managed more than 200 partnerships with multinational companies and the Portuguese biggest economic groups easyBES was the Banco Espírito Santo work-site banking business unit: acquired 7.500 Clients (70% affluent), volume 150M€ Developed new relation and business platforms on line - based on partner's Intranets Created specific communication concepts to be able to communicate banking service through company internal channels of communication
7 months, Jan 2001 - Jul 2001
VP Direct Banking and e-Business
Banco Espírito Santo
BEScasa was the group BES real estate portal Database growth from 35.000 references to over 90.000 Development of the business partnership network (e.g. real estate operators, realtors, construction materials companies, architecture and interior design offices, home technical assistance) Conception of the home services Portal
5 years and 6 months, Jul 1995 - Dec 2000
Project Director
Sonae
Real Estate projects, location procurement, general, official and local certification, project management, consultants and contractors procurement process and selection, and retail physical sales infrastructure construction (from conception to inauguration and facilities management) Budget of over 100M€ per year Standardization of the commercial buildings technical projects
2 years and 1 month, Jan 1993 - Jan 1995
Project manager
Groupe Pierre Premier
Global investment over 40M€ Developed several office buildings, “Av. da Liberdade, 180” “OMNI Building” among others and a small portfolio of luxury residential projects targeted to high net-worth individuals After the real estate crisis, we became Deputy Developers for the banks that previously were our lenders (e.g. Societé Generale, BNP Paribas). All the Portuguese projects were concluded on time and on budget
3 years, Jan 1992 - Dec 1994
Architect
Banco Vitalicio de España
Branch network expansion plan Branches technical projects of architecture and general technical details Construction tenders Construction supervision
Educational background for Arlindo Serrão
7 months, Jan 2011 - Jul 2011
International Management
IE University
7 months, Jan 2011 - Jul 2011
International Management
University of Chicago Booth School of Business
11 months, Sep 1999 - Jul 2000
Real Estate Investment
ISCTE Business School
1 year and 11 months, Sep 1993 - Jul 1995
Business Administration
Universidade Nova de Lisboa
4 years and 11 months, Sep 1982 - Jul 1987
Architecture
Universidade Técnica de Lisboa
Languages
English
Fluent
French
Fluent
Portuguese
First language
Spanish
Fluent