Arnout Bakker

Restructure the existing sales organization to return back to growth after 2 years of a declining business. Double the $ bookings in 3 years to well over $120 Million. Reduce the overall cost of sales by 50%. Improve the delivery mix on the offers to increase the overall service margins by 10%. Enable a Partner lead service sales business model for enterprise customers to scale the sales activities and gain market share in ERP software sales.

Manage, built and operate one service sales organization for Oracle in the DECH region that includes all Oracle consulting service lines to be able to create a single service sales face to the customer. Coop with new Oracle themes around SAAS, PAAS, cloud computing, exa data, mass data and digital disruption in a factory delivery and service sales model. Being instrumental to a factory service delivery and sales model for Oracle concerning all cloud based implementation services in DECH and beyond.

Oracle Sr. Consulting Director for Core Technology, BI&W and IdM in Germany and Switzerland. Owning all Technology consulting business activities in the region for a team of 188 Consultants and Sales Reps, P&L Owner and Instrumental to license sales organization achieving their goals.

Oracle Sr. Consulting Director for CRM Consulting in Western Continental Europe North (DACH, Easter Europe, Nordics and Benelux). Owning all CRM consulting business activities in the region for a team of 132 Consultants and Sales Reps, P&L Owner and Instrumental to license sales organization achieving their goals.

Built a new CRM consulting partner service delivery model to act as an enabler for Siebel partners in away to control/ guide the quality/ success of their implementation in a rapidly growing market avoiding implementation resource scaling issues. Introduce/ Manage the implementation best practices to the customers & partners. Built a customer satisfaction tracking model to have everybody in Siebel focus on customer success. Member of the founder circle of Siebel.

Strategic advisor in Switzerland for customers investing in the latest Oracle/nCube data warehouse and business intelligence technologies in order to improve and or optimize their core business processes as a bases for certain change management activities.