Ashwani Sherawat
Angestellt, Sortation Associate, Amazon
Über mich
A skilled professional with a B.Tech in Electronics & Communications Engineering, proficient in Excel (Power Pivot, VBA, Power Query, Pivot Table), SQL, Python, and Power BI. With over 5 years of experience at American Express, Google Ads, and Amazon, excels in data analysis, teamwork, and customer service. Certified in Data Analytics and Machine Learning. Core competencies include advanced data analysis, collaborative team leadership, customer-centric approach, problem-solving skills, and commitment to continuous learning and development.
Werdegang
Berufserfahrung von Ashwani Sherawat
Maintaining detailed records and inputting data accurately, while generating reports to track inventory. Conducting visual inspections, addressing discrepancies promptly. Implementing efficient inventory strategies like organization and stock rotation. Collaborating with teams to streamline processes and enhance productivity.
Conducted data analysis to uncover patterns, providing insights for fraud prevention and minimizing financial risks. Collaborated with cross-functional teams to optimize processes and enhance client satisfaction. Contributed to risk model improvements, identifying enhancements and implementing data-driven solutions. Delivered exemplary B2B customer service, resolving issues and providing tailored solutions. Participated in performance reviews to drive service & client satisfaction improvements.
2 Jahre und 4 Monate, Feb. 2020 - Mai 2022
Google Ads specialist
Google
Managed and optimized 50+ paid search campaigns using Google Ads to maximize ROI. Collaborated with marketing teams, leveraging data from Google Analytics, Adobe Analytics, and SEMrush to refine strategies. Used data analytics, including data mining and predictive modeling, to analyze metrics and provide strategic recommendations. Managed high-budget client portfolios ($100K-$1M), driving significant ROI. Conducted 100+ performance evaluations and A/B tests to optimize targeting and effectiveness.
Provided technical support to 100+ B2B clients, ensuring high customer satisfaction through timely resolution of issues. Completed 500+ maintenance and repair tasks efficiently to minimize downtime. Identified and implemented measures to reduce recurring issues, cutting support tickets by 30% and boosting satisfaction. Collaborated with product teams to fix software bugs and hardware issues, decreasing product defects by 20%.
Sprachen
Englisch
Muttersprache
Deutsch
Gut