Basic

Bernadett Jacsó

Employee, Delivery Consultant, Venquis GmbH

Munich, Germany

Skills

Customer Service
Administration
Reporting
Microsoft Excel
Microsoft Word
Outlook
Invoicing
SAP
Data handling
Recruitment
Digitalisierung
IT
E-Recruitment
Digitalization
IT Transformation
Headhunting
Head-hunting
Machine learning
Data Science
Digitale Transformation
Digital transformation
Recruiting
International Recruiting
HR
HR Services
Consulting
Delivery Consultant
Recruitment Consultant

Timeline

Professional experience for Bernadett Jacsó

  • Current , since Apr 2020

    Delivery Consultant

    Venquis GmbH

    Venquis is an award-winning Business Transformation and Change Management recruitment consultancy guiding permanent, interim, and contract business and technology change professionals throughout their career. I specifically focus on placing cross-sector mid to senior level candidates into the areas of Software Development, Architecture, Digital Transformation, Big Data Engineering, Business Intelligence and DevOps.

  • 7 months, Sep 2019 - Mar 2020

    Rental Sales Agent

    Avis Budget Autovermietung GmbH & Co. KG

    Contribute the company to the success by assisting customers with their vehicle rentals to ensure a positive customer experience, while also promoting and selling additional products and services utilizing proven sales techniques.

  • 6 months, Apr 2019 - Sep 2019

    German Speaking System Support Associate

    Vodafone VSSB

    -Fieldglass 1st Level Support - answer queries via central inbox and central phone number -Raise tickets for all technical issues, follow up and verify resolution -Contact for internal and external users of the Fieldglass tool -Manage PMO dashboard; chase pending approvals, reject job seekers-Report Management to support the Finance, SCM and HR departments -Contact Person for internal teams to support and guide on any process related issues

  • 11 months, Jun 2018 - Apr 2019

    German Speaking Customer Care Specialist

    Avis Budget Group

    -Answering calls, emails and solving problems which may be quite varied; in majority they relate to address modifications, invoice copies, invoice amounts, adjustments etc. -Managing the relationship with customers, car rental stations and other BSC departments -Precise administration of incoming issues and their progress -Contributing to recognize the opportunities of process improvement

  • 9 months, Oct 2017 - Jun 2018

    German Speaking Customer Care Assistant

    Avis Budget Group

    -call transferring to the relevant department -e-mail sending -case allocation in the ticketing tool

Educational background for Bernadett Jacsó

  • 5 months, Apr 2017 - Aug 2017

    Erasmus Program

    Universität des Saarlandes

  • 2 years and 10 months, Sep 2015 - Jun 2018

    German Studies

    Károli Gáspár University of the Reformed Church in Hungary

    Specialization in Translation for Social Studies and Economics

Languages

  • German

    Fluent

  • Hungarian

    First language

  • English

    Fluent

Interests

Squash
Cooking
Reading

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