Bruno Diniz

Analyzed system alerts, from SolarWinds, Grafana, and Zabbix, to initiate timely, informed, and data-driven actions by filtering out false positives, accurately identifying deviations, and adjusting rules to efficiently resolve critical issues and minimize operational risks. Tracked incidents and resolutions using JIRA.

Managed network administration, observability and automation for alerts and logs. Administered hybrid Active Directory, SSO, and AWS IAM for identity management. Managed OneDrive, SharePoint, and Exchange services, along with support for SaaS solutions such as Jira, Confluence, Bitbucket, and Microsoft 365. Technical support for hardware and Windows, Linux, MacOS, iOS, and Android. Reviewed and negotiated IT contracts. Implemented NOC and SOC operations.

Technical support and troubleshooting issues with computers, mobile devices, printers, network, firewalls, switches. Monitoring and configuring data servers, managing access permissions, and ensuring reliable backup routines. Developed a company website. Managed corporate email services, integrating security technologies to protect communication channels. Always ensuring security.

Developed and maintained systems in C for ATM components, adhering to CERT C coding standards. Created APIs, executables, and shared libraries (DLLs and SOs). Automated testing processes by creating scripts in Python, Bash, and other shell scripting languages. Debugging with tools like Valgrind to ensure software quality and functionality. Configured development environments for Linux and Windows, utilizing GCC and MSVC compilers. Managed and edited code with tools such as VI, nano, and Visual Studio.