Charles Jaja

Basic

Helping start-ups scale through smart UX solutions // www.charlesjaja.com

Angestellt, User Experience Designer, AERQ GmbH

Abschluss: Bachelor degree (BSc), Middlesex University London

Hamburg, Germany

About me

My mission as a UX designer is to assist start-ups committed to innovative solutions in resolving issues with their digital products uniquely and insightfully, as well as developing innovative, approachable user experience frameworks. My work focuses on creating conversion-optimised, compelling designs, as well as working with start-ups to define how they can leverage feature optimisation opportunities in their web, mobile or desktop apps to create psychologically sound experiences.

Skills

UX/UI Design
Design Thinking
User Centric Design
UX Design
UI Design
Competitive Analysis
User Research
Web UI
Usability
User Interface
Usability Research
Usability Testing
InVision
Adobe XD
Figma
User Experience
CSS
UX
Application Design
Responsive web design
Agile
Mobile Apps
Software Usability
Usability Design
Web Usability
Usability Analysis
Team work
User experience design
End user
Product design
Information Architecture
Problem Solving
Collaboration
Communication
Creativity
Wireframe
Prototyping
Rapid Prototyping
UI Testing
UI
Business English
English Language
Freelancing
Startup
Start-up
Presentation
Stakeholder Management
Leadership
Web Design
Design
Adobe Photoshop
Adobe
Adobe Creative Suite
SaaS
Software as a Service (SaaS)
User stories
MS Office
HTML
HTML5
Kommunikation
Zeitmanagement
Kreativität
Communication skills
Commitment
Reliability
independent
Emotion
Flexibility
Web applications
Interaction Design
Mockup
Sketch
Graphic Design

Timeline

Professional experience for Charles Jaja

  • Current 2 months, since Nov 2022

    User Experience Designer

    AERQ GmbH

    Maximizing the value of products and services developed at AERQ for their respective users while meeting requirements from various stakeholders

  • Current 1 year, since Jan 2022

    UX Designer

    CharlesUX

    - Creating multiple hypotheses based on user requirements. - Transforming user research and business requirements into design hypotheses that can be tested - Measuring the impact of my design solutions using product metrics (KPIs) in collaboration with product management, UX research, and UX design - Formulating design decisions and presenting them in a way that is tailored to the needs of the stakeholders involved

  • 11 months, Jan 2022 - Nov 2022

    UI/UX Designer

    Fiverr

    I work with start-ups to help them; - Grow their business through intelligent UX solutions - Create conversion-optimised, compelling designs - Understand their users' needs and translate them into feature ideas

  • 10 months, Jan 2022 - Oct 2022

    FC Associate

    Amazon

    Amazon Fulfillment Centre is where the magic happens when you click "buy" on Amazon. There are numerous processes and fast-paced activities that occur between the time the products enter the warehouse and the time they are shipped out. My contribution is at the point of shipping products. I work at the outbound shipping dock, where I ensure accuracy and integrity through meticulous attention to detail and daily audits, as well as recognise the importance of pull times and maximising customer experience.

  • 11 months, Mar 2021 - Jan 2022

    UX Design Bootcamp

    CareerFoundry

    To complement the very practical aspects of this intensive Bootcamp, I explored and applied the theory behind user psychology, accessibility, usability and emotional design. I worked independently on two (2) projects, taking a holistic approach to the experience from discovery to delivery. As a result, I gained hands-on experience in applying design thinking and competitive analysis to my projects.

  • 3 years and 6 months, Oct 2017 - Mar 2021

    UX Researcher

    UX Research by Charles Jaja

    - Collaborated with multiple product management and development teams to generate informed design suggestions and achieve user satisfaction scores of 99.5%. - Conducted over 400 one-on-one interviews to determine user satisfaction for various clients. - Created personas, scenarios, user journeys, story maps, and user flows in collaboration with various UX team management. - Analysed user feedback to inform future UX updates, mitigating user concerns and pain points in subsequent patch cycles.

  • 9 months, Aug 2019 - Apr 2020

    Digital Marketing Strategist

    Brainshare Technologies

    - Strategized, developed, and managed paid digital marketing across AdWords, Instagram, and Facebook with monthly budget of 560,000 NGN, resulting in about 1.5 million NGN in monthly revenue. - Performed rigorous A/B testing, which improved the conversion rate of marketing landing pages across company by 250%. - Automated marketing KPI reporting using Google Analytics and Google Sheets, saving roughly 6 hours of manual work each week.

  • 10 months, Feb 2018 - Nov 2018

    Brand Representative

    Food Lovers Market

    - Educated and enticed potential customers by communicating product value, quality, and style. - Increased brand awareness through event marketing, demonstrations, sales and brand promotion. - Designed, filled and arranged eye-catching product floor sets to increase sales.

Educational background for Charles Jaja

  • 11 months, Mar 2021 - Jan 2022

    UX Design

    Careerfoundry

    853-hour project-intensive UX Design Bootcamp programme to walk me through the entire UX design process, from identifying human needs and motivations to presenting a portfolio-ready, marketable product. To supplement the course's highly practical aspects, I explored and applied the theory behind user psychology, accessibility, usability, and emotional design.

  • 9 months, Sep 2017 - May 2018

    Virtualisation & Cloud Computing

    Middlesex University London

    This module covers a variety of topics related to virtualization and cloud computing. It explores and comprehends modern data centres, virtualization, distributed storage, MapReduce, NoSQL, platform services, web services, and caching.

  • 2 years, Oct 2015 - Sep 2017

    Information Technology & Business Information System

    Middlesex University London

    This course introduced me to the collaborative process of creating an organization's needs standards and quality goals in partnership with key stakeholders. In addition, it analysed the user experience, user characteristics, and tasks, as well as the technical, organisational, and physical settings in which products or services could be employed.

  • 2 years and 11 months, Sep 2012 - Jul 2015

    Software Engineering

    Aptech

    I participated in several projects ranging from website design to desktop and web application development. Completed professional development in Information Systems Management & Software Engineering.

Languages

  • English

    First language

  • German

    Intermediate

Wants

Full-time roles
Job offers
Freelance projects
New contacts

Interests

Innovative Solutions
Photography
Learning and Growing
Reading
Cycling
Travel
Sports
Music
Psychology
Philosophy
UX Design
User Centric Design
New Technologies
Web Technologies
E-mobility

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