Christian Niklaus

Basic

Employee, Geschäftsführer, Bitmarck Beratung GmbH

München, Germany

Skills

Digitale Transformation
Service Design
Business Model Innovation
Design Thinking
Service Consulting
Business Transformation
Service Produkt Management
Vertriebsstrategie
Service Vertrieb
Portfolio Management
Service Catalog
Service Sourcing
Outsourcing
Managed Services
Cloud Solutions
Software Support
ITIL V3
Software as a Service
Projekt Management
Renewal Management
Customer Satisfaction
Kundenzufriedenheit
Preismanagement
Service Pricing
Projektmanagement
Wartung
Operation and Maintenance
Beratung
Vertrieb
Management
Vermarktung

Timeline

Professional experience for Christian Niklaus

  • Current 4 years and 5 months, since Jun 2017

    Geschäftsführer

    Bitmarck Beratung GmbH

    Als Full-Service-Dienstleister bietet die Bitmarck Beratung den Krankenkassen individuelle Beratungsleistungen und innovative IT Services an. Damit verbunden sind der Betrieb von Arbeitsplatzumgebungen, Rechenzentrumsleistungen und der Betrieb von Netzen. Abgerundet wird das Serviceportfolio durch Fachberatung, Schulung und IT-Consulting.

  • 1 year and 11 months, Jul 2015 - May 2017

    Executive Advisor

    Optra - Unternehmensberatung

    Wir unterstützen unsere Kunden bei der Optimierung und Transformation ihres Geschäftsmodells, in dem wir die Organisation unserer Kunden befähigen Veränderungsprozesse frühzeitig und erfolgreich umzusetzen. Es geht um die strategische Weiterentwicklung ihrer Geschäftsidee und ihres Unternehmens.

  • 3 years and 5 months, Feb 2012 - Jun 2015

    SVP Global Managed & Maintenance Services

    Unify GmbH & Co. KG

    Driving the business transformation from traditional TDM to IT business.Ensuring Cloud, Managed & Maintenance Service revenue growth with new Service Portfolio and Sales / Go to Market Approach, Maintenance Renewal Program, Service Partner Ecosystem and globally consistent highly standardized Service Catalog including global service pricing and costing.

  • 2009 - 2012

    VP Global Service Design & Catalog Mgmt.

    Unify GmbH & Co. KG

    Industrialization of ICT Services, Global Service Pricing & Costing, Service Processing, Service Solution Design und Standards, global Implementation of ITIL Process Standards, Service Product Lifecycle Process, Service Capability Mangament

  • 2006 - 2009

    VP Innovation & Service Strategy

    Fujitsu

    Strategic Management Consulting of the Executive und Senior Management. Market and Competitor Analysis, Portfolio Management for Cloud, Managed and Professional Services, Sales Strategy, Analysts Relations, Innovation Management, Business Planning.

  • 2000 - 2006

    Business Development

    Siemens Business Services

    Sales, Business and Portfolio Development for Desktop Managed Services. Management of R&D projects. Implementation of new service offerings across EMEA. Planning and execution of all related marketing and communication activities.

  • 1998 - 2000

    Consulting & Project Management

    Sinitec Gmbh

    IT Consulting and Project Management of large customer projects. Risk-, Quality- and Contract Management, Project Controlling, Development of service processes, HQ support for international contracts/ prospects.

  • 1989 - 1998

    Field Service

    Siemens AG

    Provision of IT services for large enterprises across Germany for Information and Communication technologies.

Educational background for Christian Niklaus

  • International Service Management

    Eurpean Foundation for Management Development - Barcelona

  • General Management

    SMP - St.Gallen - Schweiz

Languages

  • German

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  • English

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  • Spanish

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