Christian Niklaus

Als Full-Service-Dienstleister bietet die Bitmarck Beratung den Krankenkassen individuelle Beratungsleistungen und innovative IT Services an. Damit verbunden sind der Betrieb von Arbeitsplatzumgebungen, Rechenzentrumsleistungen und der Betrieb von Netzen. Abgerundet wird das Serviceportfolio durch Fachberatung, Schulung und IT-Consulting.

Wir unterstützen unsere Kunden bei der Optimierung und Transformation ihres Geschäftsmodells, in dem wir die Organisation unserer Kunden befähigen Veränderungsprozesse frühzeitig und erfolgreich umzusetzen. Es geht um die strategische Weiterentwicklung ihrer Geschäftsidee und ihres Unternehmens.

Driving the business transformation from traditional TDM to IT business.Ensuring Cloud, Managed & Maintenance Service revenue growth with new Service Portfolio and Sales / Go to Market Approach, Maintenance Renewal Program, Service Partner Ecosystem and globally consistent highly standardized Service Catalog including global service pricing and costing.

Industrialization of ICT Services, Global Service Pricing & Costing, Service Processing, Service Solution Design und Standards, global Implementation of ITIL Process Standards, Service Product Lifecycle Process, Service Capability Mangament

Strategic Management Consulting of the Executive und Senior Management. Market and Competitor Analysis, Portfolio Management for Cloud, Managed and Professional Services, Sales Strategy, Analysts Relations, Innovation Management, Business Planning.

Sales, Business and Portfolio Development for Desktop Managed Services. Management of R&D projects. Implementation of new service offerings across EMEA. Planning and execution of all related marketing and communication activities.

IT Consulting and Project Management of large customer projects. Risk-, Quality- and Contract Management, Project Controlling, Development of service processes, HQ support for international contracts/ prospects.

Provision of IT services for large enterprises across Germany for Information and Communication technologies.