Christine Herter

Basic

Angestellt, Senior Customer Success Manager, Rapid7

Abschluss: Bachelor of Arts, FOM Hochschule für Oekonomie & Management

München, Germany

Skills

Key Account Management
Studium und Berufserfahrung
Payment
SAP R/3
Fraud Prevention (Risikomanagement)
Customer service
E-Commerce
Vertrieb
DocuWare
Confluence
Microsoft Dynamics
Kommunikationsfähigkeit
Beratung
Teamfähigkeit

Timeline

Professional experience for Christine Herter

  • Current 1 month, since Sep 2022

    Senior Customer Success Manager

    Rapid7
  • Current 1 year and 11 months, since Nov 2020

    Customer Success Manager

    Rapid7
  • 3 years and 11 months, Dec 2016 - Oct 2020

    Manager Business Operations

    Wirecard

    • Coordination of the entire customer setup (national and international) • Preliminary client evaluation e.g. compliance check in regards of the requirements for Money Laundering Act and KYC • Consultation of customers in regards of products and fraud prevention • Main point of contact for customers in regards to operational issues • Preparation of reports and analyzes • Work on internal process improvements • Introduction of new employees / organization of internal trainings

  • 2 years and 11 months, Jan 2014 - Nov 2016

    Internal Sales Contract & Workwear

    Sympatex Technologies GmbH

  • 2 years and 7 months, Jun 2011 - Dec 2013

    Customer Service

    Ploucquet GmbH

  • 3 years and 5 months, Jan 2008 - May 2011

    Customer Service

    Christian Dierig GmbH

Educational background for Christine Herter

  • 2 years and 6 months, Sep 2013 - Feb 2016

    International Management

    FOM Hochschule für Oekonomie & Management

  • 1 year and 6 months, Sep 2009 - Feb 2011

    Außenhandel

    IHK / Akademie Handel

  • 2 years and 5 months, Sep 2005 - Jan 2008

    Industrie und Handel

    Berufsschule Augsburg

Languages

  • German

    First language

  • English

    Fluent

  • Spanish

    Basic

Interests

Sprachen Spanisch und Englisch
Sport
Reisen
Umgang mit verschiedenen Kulturen

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