Eric William Pitts

Payments and FinTech Consulting: Zurzeit tätig in der Beratung von Unternehmen In den folgenden Dienstleistungssektoren in den USA und EMEA-Märkten: ***Payments | Strategy | Merchant Acquiring | Omnichannel Transaction Handling (CP/CNP) ***Fraud Prevention & Chargeback Management ***FinTech | Financial Services ***Business Leadership & Development

In 'The 4-Hour Workweek' - Tim Ferriss discusses mini-retirements. He suggests taking several mini-retirements throughout our working lives, as opposed to the traditional end-of-the-line retirement. It’s almost a way to “reset” things every now and then by taking a break and starting fresh when it’s over. Mini-retirements differ from vacations because vacations are short and not enough to reboot. A mini-retirement is longer and it allows you to fully participate in a new environment.

Leitung der Payments Abteilung und verantwortlich für die globale Zahlungsakzeptanz (Sixt|DriveNow|myDriver). Aufbau einer globalen Omnichannel Zahlungsakzeptanz Infrastruktur; einschließlich POS, Online-/alternativen Zahlungsmethoden sowie e-invoicing, Datenanalyse (ML/AI), Betrugspräventions- und Chargeback Mgmt-Lösungen. Bildung eines professionellen Teams von Payment Managern, welches alle operativen Payment Themen, Aufgaben, Workstreams sowie die Betreuung der Dienstleister übernimmt.

Projektbasierte Entwicklung einer internationalen POS-Lösung und entsprechender Produktpalette. Erweiterung des Partnernetzwerks im Bereich Omnichannel Payment.

Die BU Payment hat die Aufgabe die Anforderungen im Markt für bargeldlosen Handel mit Payment-Geschäftsmodellen für die DTAG zu beantworten. Anhand unserer fünf strategischen Produkte: MyWallet, Issuing, Mehrwertlösungen, POS Solutions und Online Payment, bieten die BUP Kunden und Händlern einen sicheren, einfachen und innovativen End-to-End Service. Zu meinen Aufgaben gehört das Vorantreiben der Themen Mobile Payment & Commerce sowie Unattended POS Solutions (Parking, Public Transport, Vending).

Die vertriebliche und projektorientierte Organisation von komplexen Automatenlösungen (Unattended POS Solutions), in enger Zusammenarbeit mit kartenherausgebenden Banken (Issuer), Terminalherstellern und Integratoren - mit den Schwerpunkten: Terminals, Netzbetrieb, Kreditkartenakzeptanz (Acquiring), Contactless Payment (NFC/RFID), Betrugsabwehr (Fraud Prevention), EMV und PCI in den Bereichen Self-Checkout/Self-Service Solutions an Kassen- und Warenautomaten in Deutschland und Europa.

Unterstützung von KMUs in der Bay Area bei der Implementierung von Themen in den Bereichen Service-, Kundenwert- und Kundenbindungsmanagement - immer mit einem Auge aufs Sales Process Engineering

Here I led, trained and developed CS employees, delegating tasks, duties and proper training for maximum efficiency and ensuring that service level standards were continuously maintained and enhanced. Identifying full range of customer requirements and issues, in addition to directing and monitoring timely resolution and implementation. Scheduling, planning, monitoring and controlling of all CS personnel and relevant service support activities and deliverables, incl mgmt. of internal service support areas.

• Provided Client Relationship Management • Identified marketing potentials and formulated business strategy, including pricing and targets • Frontline Pre-Sales, Sales and Post-Sales (Consultative selling process). • Monitor sales goals as liaison for Hewlett Packard

• Managed IT projects ensuring that all required personnel and equipment as defined by the fulfillment terms of the contract were in place by the promised date. • Coordinated directly with foreign Customs Departments all over Europe to ensure that all Customs requirements were met. • Right hand to the General Manager, Sales providing executive support.

• Daily administration, maintenance and troubleshooting of LAN/WAN, designed to handle network and Internet traffic for companywide network users and external clients. • Troubleshooting various computer, printer and network issues in order to guarantee client’s productiveness (1st, 2nd and 3rd Level Support).

Supporting students and instructors concerning all IT matters at the 'International Student's Lab'

• Passenger Services, Ticketing • Aircraft Services Coordinator @ San Francisco Int'l Airport, U.S.A. @ Frankfurt Int'l Airport, Germany