Eugene Karasev

Owner, Founder / Mobile Cloud Services Architect, DiaTeen (m-Health start-up)

Moscow, Russian Federation


IT Service Management
Project Management
Customer relationship management
Consultative selling
Service Solution Architecture
Change Management
Effective communication
Operations Management
Partnership management
Lean Startup methodology
Product Management
SLA Management
Managed Services
Team leadership
Product Development
Android Development
UX/UI Design
Web Development
Google Cloud Platform
Java Development
Enterprise Architecture
Mobile Cloud Services
Agile Software Development
Progressive Web Apps
Business process management
Cloud Infrastructure
Business Transformation
Analytical Problem Solving
Continuous Integration
Product experiments
Product hypotheses validation
Functional Programming


Professional experience for Eugene Karasev

  • Current , since Feb 2013

    Founder / Mobile Cloud Services Architect

    DiaTeen (m-Health start-up)

    We develop personalized, teens-oriented approach to managing chronic diseases. Testing of m-Health product hypotheses, developing of m-Health oriented mobile cloud service architecture, Android –oriented Java Full-Stack development (Android SDK / Spring Framework), Web-oriented responsive design JavaScript Full-Stack development (MEAN-stack) - NoSQL and Graph databases, MongoDB, Neo4J; - OAuth2/HTTPS based REST services; - Docker containers, Google Compute Engine & Kubernetes (Google Container Engine).

  • 1 year and 8 months, May 2011 - Dec 2012

    Managing Director, Chief Technology Officer

    Fuel retail oriented loyalty campaign operator / payment processor

    Developed product line of BPO services. Built required organizational structures. Produced products-related service contracts and respective SLAs and agreed upon them with JSC Gazpromneft stakeholders. Successfully completed the projects of BPM apps implementation. Ensured SLAs delivery, achieved expected KPIs. Result: developed BPO managed services business up to 1,5B+ RUR per year, increased JSC Gazpromneft clients’ loyalty, B2B sales operational efficiency up to 30% per year.

  • 4 years and 1 month, Apr 2007 - Apr 2011

    Service Delivery Manager Eastern Europe


    Formed Logica service subsidiary in Russia, launched SUN Inbev outsourcing program in Russia and Ukraine, ensured program contracts' SLA delivery and achieved target KPIs. Ensured SUN Inbev IS management program completeness according to customer expectations, margin targets, and contract terms. Increased operational efficiency of SUN-Inbev IS management up to 20%. Developed ITO managed services business up to 2,5М+ EUR per year.

  • 2 years and 3 months, Feb 2005 - Apr 2007

    Mission Critical Service Delivery Manager, ITSM Consultant

    Hewlett-Packard Russia

    Successfully delivered more than 10 ITSM audits and ITIL implementation projects: IT management practices improvement, business critical IS high availability insurance practices implementation, for large finance and telco companies. Result: cut business critical systems unplanned downtime up to 50% per year; increased IT subsidiaries operational efficiency up to 20% per year.

  • 6 years and 1 month, Jan 1999 - Jan 2005

    Head of IT Operations

    JSC Uralsvyazinform, Chelyabinsk branch directorate

    Successfully completed the portfolio of 20+ IT infrastructure projects: implementation of corporate data network (2500+ users connected), high availability data centers, ERP (SAP R/3) and billing apps technical architecture. Implemented ITIL-compliant service management practices. Ensured high availability of ERP (SAP R/3) and billing apps. Managed team of 20+ engineers with annual operational budget of $500k+ and project budget of $1M+.

Educational background for Eugene Karasev

  • 2016 - 2016

    Agile Product Development Specialization

    Darden School of Business, University of Virginia

  • 2015 - 2016

    Full Stack Web Development Specialization

    The Hong Kong University of Science and Technology

  • 2014 - 2015

    Mobile Cloud Computing with Android Specialization

    University of Maryland, College Park

  • 5 years and 6 months, Sep 1991 - Feb 1997

    Master of Science

    South Ural State University (SUSU), Chelyabinsk, Russia


  • Russian

    First language

  • English



Blue Card sponsorship
Service Delivery Management
Service Account Management
Project Management
Cloud Services
Product Development
Android Apps
Business Transformation
Lean product development
Agile Software Development
Scrum (software development)
UX/UI Design
Cloud Infrastructure
Google Cloud Platform

Browse over 18 million XING members