Frédéric Monard

Premium
CEO
Board member in Dübendorf
Dübendorf
Dübendorf
Consulting
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Frédéric Monard's haves

  1. Customer Care & Customer Service
  2. Customer Experience Management (CEM).
  3. Digitalisierung im Kundenservice
  • Chatbot
  • IT Service Management (ITIL)
  • IBM Watson
  • All 19 haves are only visible to logged-in members.

Frédéric Monard's wants

  • Call Center Manager
  • Geschäftsführer
  • Finanzleiter
  • Business Unit Leiter
  • All 9 wants are only visible to logged-in members.

Frédéric Monard's professional experience

5 years
4 months
04/2014 - to present
CEO
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Leiter Consulting, Mitglied der Geschäftsleitung
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Dozent Nachdiplomstudien HF
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Unternehmensentwickler
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3 years
10 months
08/2005 - 05/2009
Senior Business Consultant
PIDAS Aktiengesellschaft
2002 - 2005
Assistant to Sales Manager West & Southern Switzerland
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Frédéric Monard's educational background

  • 10/2008 - 06/2011
    Fachhochschule Nordwestscheiz (FHNW)
    Management Consulting International, Executive MBA
  • Fachhochschule Nordwestschweiz
    Betriebswirtschaft, Betriebsökonom HWV/FH
    General Management

Frédéric Monard speaks the following languages:

  • German (First language)
  • English (Fluent)
  • Spanish (Good knowledge)
  • French (First language)
  • Italian (Good knowledge)

Frédéric Monard's interests

  • fairesulting - umsetzungsorientierte Unternehmensberatung
  • Soziales
  • Politik
  • Musik
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Frédéric Monard's group memberships

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Frédéric Monard's event attendances

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