Gabriela Bartonova

I work as Recruitment Support Officer for NXP Semiconductors based in Germany (Hamburg-Lokstedt) and Austria (Gratkorn). I support local recruiters in end-to-end processes like Vacancy Intake, Sourcing, Screening, Offer and Onboarding. Beside that I work on constant improvement of delivered service to ensure that KPI´s and SLA´s are reached.

Temporary assignment to a HR project Performed tasks: - compiling of permanent contracts - onboarding activities - processing of annual leaves

TL deputy and coordinator on financial deal (solving escalations from client and back office, working on process improvement to achieve cost savings for our client, attending conf calls with back office, project manager and client, checking quality of our team on monthly basis, training new joiners, recruiting new FTE´s and replacements, reporting (OPEX), working on assigned duties, assigning tasks to team members (11 people) on daily basis). Position has been canceled due to ramp down of the project.

BSS Agent´s tasks, Attending conference calls with the client and the back office, Solving escalations either from the client or the back office, Raising escalations from front the office to the back office, Coordinating work load among team members, Responsible for informing the team about new processes, aplications, changes etc., Close cooperation with other front offices, SDL´s and other managers, Analysing more difficult cases - help for junior colleagues, Quality check, Reporting (OPEX)

Contact point for vendors; Solving first line transactions (simple accounting transactions included) on the helpdesk via e-mail or phone; In daily contact with the accounting and C2C department; Training and mentoring junior colleagues; Reporting. Recruitment activities for our BSS team: Leading 2nd round interviews with my supervisor/colleague (using behavioral method); Testing language skills; Advising my supervisor about the final hiring decision; Giving the final feedback to the recruitment department

Multilingual recruitment for our international clients: Doing job market research; Posting new jobs; Sourcing; Selecting,pre-screening&interviewing candidates; Evaluating&presenting candidates to our clients; Consulting (candidate experience); Reporting. This job has been finished because of acquision of new clients and retail.

Providing internal trainings within HR Learning map

Administrative and Processes support in Recruitment for the DACH region within EMEA region: Creation and publishing of job postings, scanning and Pre-Screening of applications, review and completion of missing candidate data, interview scheduling, compile and send offer contracts, close requisitions/postings, handling of phone calls enquires received via SAP Recruiting Hotline, participate in other projects within Recruitment, Trainer within Internal HR Learning Map-Introduction of HR Recruitment Processes

Taking, investigating and resolving first line transactions on the helpdesk, provide accurate and friendly advice and service to all customers, such as colleagues, employees and managers, explain and apply HR policy and procedures to advise and coach managers and employees through their query

Seasonal work programs: Work&Travel USA 2005/2006 in NJ and ME, SWAP/Work&Travel Canada 2007 in Vancouver / Total duration of my stay abroad: 1 year and 2 months

Promotion and presentation of the Work&Travel USA program: Create advertising for presentation at Schools and Universities, create presention about the programme, live presentation and discussion sessions with students

International Volunteer Camp in Hoetensleben, Germany (duration of stay: 3 weeks)

German, Art Education, Geography, Pedagogy and Psychology