Harald Henn

Moderator

Inhaber, Geschäftsführer, Marketing Resultant GmbH

Mainz, Germany

Skills

Call Center
Geschäftsprozess Optimierung
Kundenbindung
Beschwerdemanagement
Service Design
Customer Journey Mapping
Omnikanal Management
Unternehmensberatung
Customer Experience Management
Chatbot
Omnichannel Management
Customer Service
Customer Journey Analytics
Call Center Controlling
Contact Center
Digitalisierung Customer Service
Digitalisierung
Robotic Process Automation
AI
Artificial intelligence
Self Service
Omnichannel
Digital Healthcare
E-Health

Timeline

Professional experience for Harald Henn

  • Current

    Geschäftsführer

    Marketing Resultant GmbH

  • Geschäftsführer

    PRISMA Unternehmensberatung

  • Marketing Leiter

    Dell Computer

  • Marketing Leiter

    Execucom

Educational background for Harald Henn

  • n/A

Languages

  • German

    First language

  • English

    Fluent

Wants

Projekte
Partner
Netzwerke
Impulse
Austausch
Marketing Ideen
Call Center
Customer Service und Customer Experience Management

Interests

Call Center
CRM
Lean Management
Beschwerde Management
Automatisierung
Kundenbindung
Digitaler Kundenservice
Customer Service
Customer Experience Management
Customer Journey Mapping
Contact Center Management
Contact Center

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