Hazem Ghoraba

Manage & govern RPA vendors delivery process for stc Finance department. Help business units to identify automation. Introduce new technologies to Finance Department, ie. Blockchain Design and implement automation solutions. Support team leader

• Advise clients on a variety of business process services. • Identify, assess and measure organization capabilities. • Design and implement automation solutions. • RPA technical advisor. • Lead training sessions in the use of RPA tools and best practices for delivery. • RPA Presales.

•Certified Blue Prism with Merit, UiPath. •Supervised bachelor project with college students involved integrating chat bot with RPA tools for a customer care backend system •Developer lead in automating invoicing process for Advansys-ESC

-Analyze customer needs and define probate technical specs to meet customer needs. -Communicate to both customer and internal operations the necessary information to assure customer satisfaction ad achieve sales cost objective. -Participate in company professional development programs to enhance working knowledge of elevator company products, services and procedures. -Attend meeting with customers to conclude customer technical needs relating product specs.

Bachelor degree in Mechatronics Engieering.