Heiko Mannherz
Angestellt, Enterprise Architect, CG Car-Garantie Versicherungs-AG
Freiburg, Deutschland
Über mich
Almost 30 years experience in IT infrastructure, software development, software architecture, cloud architecture, and enterprise architecture. Two years experience in a corporate leadership role and in innovation management. Strategic mindset, fast learner, conceptual, innovative and creative thinking. Hands-on experience in state of the art technologies like Public Cloud/Hyperscalers, Automation, Zero Trust, Infrastructure as Code, Serverless, and Software Defined Networks. Multiple years experience in IT project management, technical product management, agile development, technical writing, and copywriting. Convincing appearance, confident communication skills both orally and in writing in German and English as well as excellent presentation and moderation skills. Ability to communicate technology in a way that is understandable to decision-makers. Multiple years experience in an international remote-first company.
Werdegang
Berufserfahrung von Heiko Mannherz
Implementing a Zero Trust Network Architecture based on OpenVPN Cloud Implementing Apple MDM and automated device enrolment (DEP) based on JumpCloud and Apple Business Manager for a fleet of Macs Implementing automated patch management for servers (via GCP native services) and end-user computers (via JumpCloud) Introducing an IT Service Management platform (based on Jira Service Management) Google Cloud Platform cost management Maintaining the ISO 27001:2013 certification
Member of the Avantra Leadership Team Developing and implementing an Innovation Management System Leading the process of developing a long-term product strategy Analysing and evaluating the intellectual property during acquisition Leading the development of ML-based Predictive Analytics for the Avantra platform Liaising with technology partners like AWS and Red Hat Analysing the Sales Governance process Achieving the ISO 27001:2013 certification Contributing to the Avantra brand development
6 Monate, Dez. 2019 - Mai 2020
Chief Solutions Architect
Avantra
Architecting the documentation site docs.avantra.com based on AsciiDoc, the Antora Framework, Bitbucket Cloud, AWS S3 and Amazon CloudFront, including CI/CD and build automation Migrating the G Suite domain from syslink.ch to avantra.com Finalising the rebranding project and supporting the launch of Avantra 20.2 Starting the ISO 27001 certification project Roadmap planning and release support for Avantra 20.2 and Avantra 20.5
8 Monate, Apr. 2019 - Nov. 2019
Product Manager
Syslink Xandria
1 Jahr und 9 Monate, Jan. 2016 - Sep. 2017
Software Architect
syslink
Reshaping syslink Xandria, the global leading Application Performance Monitoring solution for SAP enterprise users. Supporting marketing activities worldwide.
7 Jahre und 1 Monat, Dez. 2008 - Dez. 2015
Product Manager, Software
syslink
Defining and implementing a consistent marketing communication for syslink Xandria, the global leading Application Performance Monitoring (APM) software for SAP enterprise users. Supporting the executive board in the definition of business goals and strategies, and in developing license and pricing models focusing on large-scale enterprises and SAP service providers.
4 Jahre und 5 Monate, Juli 2004 - Nov. 2008
Quality Manager
syslink
Professionalising the development and support activities for syslink Xandria, a leading Application Performance Management (APM) solution for SAP enterprise users: shifting development and support paradigms towards a consistent customer focus. Introducing fundamental quality assurance measures, preparing a comprehensive product documentation, controlling all release cycles. Recruiting and training of new staff. 1st, 2nd, and 3rd-level product support.
2 Jahre und 10 Monate, Sep. 2001 - Juni 2004
Software Developer
syslink
Developing syslink Xandria, an Application Performance Monitoring (APM) software for SAP enterprise users; in particular implementing the integration with all Unix operating systems as well as a notification management system. Backup role for systems, network, and security engineering.
2 Jahre und 3 Monate, Juni 1999 - Aug. 2001
Directory Services Engineer
F. Hoffmann-La Roche Ltd.
Technical project lead for the introduction of enterprise-wide Directory Services and project assistance for the implementation of a Public Key Infrastructure. Project leads of multiple integration projects of the directory services into the existing infrastructure.
2 Jahre und 1 Monat, Mai 1997 - Mai 1999
Network Management Enigneer
F. Hoffmann-La Roche Ltd.
Developing and supporting an internal enterprise-grade monitoring solution for the Cisco-based network infrastructure. Leading and assisting several projects in the area of network infrastructure and reshaping of organisational processes.
4 Jahre und 1 Monat, Feb. 1993 - Feb. 1997
Network & System Administration
Institute of Applied Mathematics, University of Bonn, Germany
Network and System Administrator, Helpdesk
Ausbildung von Heiko Mannherz
1 Jahr und 1 Monat, Nov. 2011 - Nov. 2012
Graphics Design
Institut für Lernsysteme GmbH, Hamburg
9 Monate, März 2009 - Nov. 2009
Product Manager
Institut für Lernsysteme GmbH, Hamburg
5 Jahre und 5 Monate, Okt. 1991 - Feb. 1997
Mathematics
University of Bonn
Applied Mathematics (numerical analysis, partial differential equations, functional analysis, computational complexity theory)
Sprachen
Deutsch
Muttersprache
Englisch
Fließend