Heiko Steinwender
Angestellt, Senior ServiceManager, CONET
Hennef, Germany
Timeline
Professional experience for Heiko Steinwender
Current 1 year and 11 months, since Aug 2021
Senior ServiceManager
CONET
3 years and 3 months, Sep 2017 - Nov 2020
Account Run Lead (Infrastructure Managed Services) McKesson Europe
DXC Technology DeutschlandActivities: • Infrastructure Services Management • Availability Management • Incident Management • Capacity Management • Problem Management • Risk Management • KPE Management • Reporting
2 years and 3 months, Jan 2015 - Mar 2017
Account Delivery Executive (Cloud Service) Kion Group IT
Hewlett Packard EnterpriseActivities: • Account Delivery Executive (ADE) for non-SAP Services (e.g. Messaging & Collaboration) Regions: • World wide Responsible for: • Managed Infrastructure Service (Cloud) • Service Level Management, • Incident Management, • Problem Management • Change Management • Reporting
1 year and 3 months, Oct 2013 - Dec 2014
Account Delivery Manager (Web Hosting Services), adidas Group
HP Deutschland GmbHActivities: • Account Delivery Manager for adidas - Web Hosting Services (WHS) Regions: • World wide Responsible for: • Managed Infrastructure Service (MIS) Delivery • Service Level Management, • AST Team, • Asset Management, • Portfolio Management • Change Management
5 years and 11 months, Feb 2009 - Dec 2014
Account Delivery Executive, Kuehne + Nagel
HP Deutschland GmbHAccount Delivery Manager at Kuehne + Nagel (AG + Co.) KG, Hamburg (Outsourcing Service )
Account Delivery Manager at Medion AG, Essen (Outsourcing Service )
Account Delivery Manager at Qimonda AG (Outsourcing Service )
Account Delivery Manager at Adam Opel AG (Outsourcing Service) Responsible for GM Europe
Account Delivery Manager at WestLB AG (Outsourcing Service)
3 years and 10 months, May 2001 - Feb 2005
Customer Relationship Manager
WestLB Systems
Customer Relationship Manager at WestLB AG
Activities: • Deskside and Field Support • People management for Deskside and Field Support
Educational background for Heiko Steinwender
1982 - 1985
Informatik
Rheinische Friedrich-Wilhelms-Universitaet Bonn
Languages
German
First language
English
Fluent