Ian Davis

Senior Site Director responsible for a 800+ team of highly skilled ecommerce professionals working with customers from across North America, United Kingdom and Australia. Manage a $28.5M operating budget. Lead a team of five direct report managers and provide guidance to an extended team of support managers. Direct accountability for phone, chat and email interactions across eBay product lines interacting with our high value customers, general support, trust and safety, community support and back office.